This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"New car" Great customer service. It was a great experience. I went to other dealerships and no comparison. Very professional and knowledgeable. They were very fair with my trade and were not pushy. I highly recommend this dealership. I love my new 2016.
Business response:
Congratulations on your new 2016, BBB! We appreciate your kind feedback and your continued business. It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Frank Fernandez, General Manager.
"Excellent Service" These guys really know what Customer Service means. There are very few dealerships which go above and beyond to serve their customers and these are definitely at the top of their list.
Business response:
Thank you very much, Abhishek, it's what we strive for. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Frank Fernandez, General Manager.
"Vehicle puchase" Maria was great to work with and very knowledgeable about the product. She provided a thorough demonstration of the the car and all of its features. She was always quick to provide answers to all my questions. A really great salesperson! Santos handled all the final paperwork and was knowledgeable and got us through the process as quickly as possible. Great overall experience!
Business response:
We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Frank Fernandez, General Manager.
"Wonderfull" Thanks Hector and ++++++for a great Service And Work with us until you made IT happen See you un 6 months Thanks a BMW family again
Business response:
Thank you for the positive review. Hector has been here for quite some time and is very passionate about cars. I'm glad you're happy with your BMW purchase! Congratulations and thank you for your continued business. Warm Regards, Frank Fernandez, General Manager.
"Excellent service" Mike Carley and the Technician was customer friendly and provided excellent service.. I appreciate their interest in servicing my car satisfactorily .They were courteous and proficient.
Business response:
Amazing! We are proud to have you as a member of the Fields family of dealerships. If there is anything else we may do to heighten your ownership experience further, please give me a call at 407-956-6300, or, drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.
"purchasing toyota corolla " The staff was friendly and knowledgeable. I enjoyed my experience tremendously. I would recommend this dealership to friends or family. I am glad I purchased the vehicle from this dealership.
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.
"Very professionals and good take care" You all great, this was my second time that we purchased a car in your dealer ship and I am very please and enjoy every moment when we go there. Thank you so much. and keep the good work. Oswaldo
Business response:
You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Frank Fernandez, General Manager.
"Excellent " Good experience as always, no presion, no rushing and a service that would definitely recommend to everybody buying a car!!! Sales guy was really friendly and patient!!! Love the experience
Business response:
That's fantastic and that's the kind of experience we strive for every day. I will make sure to pass along the kudos to our team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Frank Fernandez, General Manager.
"Jay S. Fitzgerald sales/service superb!! " I cannot say enough about Jay Fitzgerald, he was perfect in all aspect from beginning to end of my purchase of a Hyundai. I did not even buy a BMW and was treated with respect an a no pressure tact. That's what makes me buy. His patience with us was incredible even when we kept calling him. Calls always returned. He has follow through and is an Asset to BMW. The entire dealership was courtesy and professional ..BMW do whatever it takes to keep Jay Fitzgerald.!! I'm coming back in f... read more
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. If there is anything else we may do to better serve you, please let me know. Sincerely, Frank Fernandez, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.