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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Car Buying Experience " Our salesman Angel Mercado was Awesome ! he was very knowledgeable and easy to deal with., no pushiness or hard sell. I have bought a lot of cars and this was one of the best experiences my wife and I have had.
Business response:
Thank you for your wonderful comments! We'll be happy to make sure Angel gets your excellent feedback. If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Frank Fernandez, General Manager.
"Car buying" Excellent experience, Quick deal To the point Lease a 2014 328 i with 8216 miles the car has a lot of options. Need to make appointment to learn how the car works in general. Thanks Gustavo Sebastiani New member
Business response:
Thank you for your delightful feedback and your business and, congratulations on your 2014 BMW 328i lease! My name is Frank Fernandez and I'm the General Manager. Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Sincerely, Frank Fernandez, General Manager.
"Good service" Mike was very professional and friendly. He took care of my service visit and I will definitely go back to him. Fields always does a great job.
Business response:
Thank you, we're happy you had such a great experience here! I will make sure to pass along your kind words to Mike and our team. If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.
"Nancy is awesome" I got an excellent service from Nancy (like always) I called and got a loaner for the day of my service. She called me the car was done. I always will deal with her she is awesome, make you feel important and special. Keep the good work.
Business response:
Thank you for your excellent remarks! We'll be sure to give Nancy a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.
"People make the difference." Nancy Hernandez was the service advisor who helped me. She made all the difference. Pleasant and professional. Good staff equals good customer satisfaction. Thank you.
Business response:
That's great to hear and it's what our team works hard to provide every day! I will make sure to pass along your feedback to Nancy and our team! If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.
"Excellent dealership!" Fields BMW South Orlando is the best around. The service is excellent-fast, friendly and they really listen to you. Mic Romero is fantastic!! He really makes sure customers are treated right! I wouldn't go anywhere else!
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. If there is anything else we may do to serve you better, please let me know. Warm Regards, Mic Romero, General Manager.
"Excellent Service!" This is the second vehicle we purchased this year from your dealership. What brings us back is the great customer service we receive from not only the sales department, but also the service department. You should be very proud of all of your staff!
Business response:
Wow, congratulations on your second vehicle from Fields BMW! We appreciate your continued business and are happy to have you as part of the Fields family! It's our pleasure to serve you and if there is anything else we may do to enhance your ownership experience, please let me know. Sincerely, Mic Romero, General Manager.
"Field BMW Orlando Orange Blossom Trail" Mikhael Bouzco has been a great sales person providing excellent service and attention to details. We believe he has gone the extra mile by accommodating his schedule around our busy one. He also provided us with spanish speaking person helping understanding the new features included in the new model.
Business response:
Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Mic Romero, General Manager.
"ok" My was give overall experience was good but I had called to set an appointment for an oil change and a diagnostic I was given a price and when I went In the price of the diagnostic had gone up from 89.99 to 159.99 not sure why?
Business response:
Thank you for the positive feedback. On the other note of the pricing changing at your arrival, I would appreciate the opportunity to discuss this further with you and address the situation more accurately over the phone and find out what caused the mixup. Please give me a call at your earliest convenience at (407) 956-6300, or if you prefer, you may email me at mromero@fieldsauto.com. Kind Regards, Mic Romero, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.