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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"The moment I walked on the lot I was greeted and showed..." The moment I walked on the lot I was greeted and showed around. The entire BMW staff was a delight. I was in and out within a few hours. For me the most dreadful part of buying a new car is the finance part. I was greeted by James Cardenas which he was "The Finance Guy". He was very friendly and funny, he put me at ease and explain the entire process and documents in English , not in car jargon. He recommend a few warranties that made a lot of sense. Over all I wou... read more
Business response:
Thank you! We're pleased and grateful that we were able to exceed your expectations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Mic Romero, General Manager.
"I purchased my new vehicle with my Fusco and he was..." I purchased my new vehicle with my Fusco and he was efficient and patient at getting my deal approved. I was amazed at the wildebeest Genteman had as it was my first car purchase. Jimmy Cardenas did an outstanding job at working his best to get my deal approved he never settled and was sure to get me the best rate he could. Everyone at the dealership and sure that I was comfortable at all times. They informed me of all the features my car had and they ensured I had a g... read more
Business response:
Thank you for your kind words, we definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Mic Romero, General Manager.
"I purchased my 2009 Honda Accord from Hector Rosario at..." I purchased my 2009 Honda Accord from Hector Rosario at Fields BMW South Orlando. He worked very hard to get the best possible price for me. He was the most determined salesman I have ever seen. I felt very comfortable with Hector and I was happy with him!
Business response:
Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Mic Romero - General Manager.
"I love to go to Fields BMW for service, courtesy washes..." I love to go to Fields BMW for service, courtesy washes and their great staff and reputation. Knowledgable staff and top notch customer service. Their GM Mr Romero is very friendly and always accesible. I would definetally recomend Fileds BMW South Orlando to Family and Friends.
Business response:
We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Mic Romero, General Manager.
"After shopping on-line for a vehicle, the South Orlando..." After shopping on-line for a vehicle, the South Orlando lot had one that I wanted to test drive (2011 328i Conv). I did not have much time as I had another appointment. Fayez met me at the door and was very helpful and friendly and we took a drive. After about 15 mins I was called away and had to leave. Since I was not able to test drive the vehicle on the expressway, Fayez brought the car to my office the next day. After a short drive, I realized that the car did ... read more
Business response:
Thank you for your positive marks! It's great to have Fayez on board and part of our team. I'm delighted we were able to exceed your expectations and if there is anything else we may do to make your BMW ownership better, please let me know. Sincerely, Mic Romero - Manager.
"Dealing with Mr. Harby and the Fields dealership exceeded..." Dealing with Mr. Harby and the Fields dealership exceeded my expectations. When I showed up I was nervous to say the least and I immediately felt comfortable in the hands of Fayez. I left very happy and very impressed. I would recommend this dealership to anyone and specifically this salesman, he was extremely helpful and friendly.
Business response:
Thanks for the great review and for your future recommendations! We appreciate your business and that you recognized Mr. Harby and our team's hard work and dedication excellent customer service. Please let me know how I may be of assistance in the future. Sincerely, Mic Romero - Manager.
"I came to this dealership to take a look at new cars,..." I came to this dealership to take a look at new cars, Fayez was extremely knowledgeable and helpful. I was a bit nervous being on my own, but he was very nice and did not pressure me at all. I'll definitely be back when I'm ready to purchase!
Business response:
Thank you for your kind remarks about our store and Fayez. Fayez is an excellent member of our staff and we're proud to have him on board. If there is anything else we can do to make your ownership better, please don't hesitate to ask. Sincerely, Mic Romero - General Manager.
"Bought bmw 528i 2012 from mr fayez harby in BMW south..." Bought bmw 528i 2012 from mr fayez harby in BMW south Orlando dealership, it's was very pleasant dealing again with mr harby and he really take good care of us best customer service highly recommend and in finance mr jimmy really work hard to get us better rates...thanks both of you guys again A+++++++++++++ dealer and mr Harry very honest and very good sales representative ......,.,,,,,,,,,,,............
Business response:
Thank you for the positive review! We're happy to have exceeded your expectations! Fayez has been here for quite some time and, like all of our staff, is very passionate about the work that he does. Congratulations on your 2012 528i and welcome to the Fields' family! Warmest Regards, Mic Romero - General Manager.
"It was a great experience buying a car from Fayez at BMW..." It was a great experience buying a car from Fayez at BMW Fields Orlando (South). There was no pressure or hassle on buying the car. Great customer service.
Business response:
I'm glad to hear you had a good experience and I'll be sure to mention it to Fayez! We appreciate your business! Sincerely, Mic Romero, Manager (mromero@fieldsauto.com).
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.