This profile has been claimed by the business owner or representative.
3902 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
the people were some friendly, some not so friendly. convenient drop off and pick up. I was not call as was promised about extended warranty. The cost was above the range of local garages.
Pay $255 for them to tell me something that was not even wrong with my car never again
Appointment was made for an oil change and a state inspection. No inspection was done. Brake assessments change every visit (both up and down). I have called twice this week asking to talk to the service manager. No return calls after 6 days. During the last visit service went into my trunk and pulled my battery telling me I it was at 34%. I decline the $400 + battery. A local auto store sells an equivalent for under $180 installed.
Awful. No one offered any explanation as to why I spent $8000 on repairs in 2 years when my car had less than 90,000 miles and was a 2018 other than to say, when bmws get age in them, the repairs are expensive. They have singlehandifly turned me away from buying another bmw if the cars can't even go 100,000 miles without major issues. I prepaid for 3 years of oil changes and was told if I didn't have the car, I would receive a refund on the unused portion, but I doubt I will receive it. I was told bmw would buy my car for $1... read more
waited two hours just for a oil change didnt even get my car cleaned afterwards
Car was in for the exact thing. Check engine light. This was about the fifth or sixth time. Each time they assure me it was fixes but it comes back on after a few days. Now they are saying it needs yet another thousand dollars to fix the issue. I also asked for a manager to give me a call to discuss this and it's been four days and no call. I am very disappointed in this facility.
Three hours to change the oil and replace one tire? I won't be back.
Your staff should be ashamed of themself for exploiting their position as "service professionals" only to instill fear in the customer to fix "supposed" problems at a costly rate YET the problem continues after they "fixed" the issue and telephone calls and e-mails go unanswered. They smile at you and humbly request 5 STARS when you receive the feedback survey because their very livelihood depends on it. Give me a break. Go elsewhere.
I had my oil changed and a few days later I had an oil censor light to come on. Now my car have a new service for this part which is 800 dollars to fix. I do believe the tech caused the problem but as you know no one will take ownership.
BMW of Greensboro has a 4.6 star rating with 3,750 reviews.
BMW of Greensboro is open now. It will close at 7:00 p.m.