Briar House Veterinary Surgery

A W. 

on Birdeye

a year ago

Very satisfied. Thank you 

Vernon B. 

on Birdeye

a year ago

As always, staff were polite, helpful and professional. Like a breath of fresh air after my previous vet. Many thanks 

S B. 

on Birdeye

a year ago

Just perfect Wish you were nearer as would use you always 

Kay S. 

on Birdeye

a year ago

We love the care we get from all of your colleagues ..the fuss they make of out Dogs making them feel at ease . Also the amazing care we get from Ilaria (not sure how to spell) she is the kindest gentlest person. She makes us all feel at ease Thank you Briar House Team 

C T K. 

on Birdeye

a year ago

Happy for Ted to give blood, everyone is so lovely at Briar House it's nice to be able yo help another dog. 

Dawn H. 

on Birdeye

an hour ago

I can not fault you care for my pet she was well looked after and had the best of care but I wish there was more communication between staff and owners as I sat by my phone waiting for updates that never came which was very stressful as I had no idea what was wrong with my girlie. I appreciated you were all very busy but it left me worried sick. 

Michelle M. 

on Birdeye

a month ago

Very knowledgeable vet, rapid access to get our tortoise 🐢 examined. Reasonable price for Consolation however was excessive cost for a product that is less than a 3rd of the cost online, so very disappointed with that. 

Elisabeth O. 

on Birdeye

3 months ago

I am usually very happy with the service I receive from Briar House. However, yesterday, when I brought my two cats in for a health check, arriving a good 10 minutes early, I waited 40 minutes before the cats received their check-up. And that, only after I had pointed out to the receptionist that we had been waiting a long time. I can’t really fault the receptionists as such. They had their hands full dealing with several clients at once including taking phone calls. 

Adrian D. 

on Birdeye

4 months ago

We would have given a five star review apart from a couple of things. Firstly, the vet practice has an odd smell. Not sure what it is but they probably need to carry out a deep clean. Secondly, we paid the entire bill at the end of consultation and then we get an email saying we owed them an extra £6.00. Not sure why, and the reason given doesn't sit right. Whatever the reason for odd pricing, will probably look to change before the cats are due their next checkup in a years time.