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About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more
4743 Hollywood Blvd, Hollywood, FL, 33021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
after waiting rep was fine very friendly and helpful
Jasmine did a wonderful job. She had the lien cleared for me within a couple of hours. Excellent customer service once I cleared the phone system.
She was very, Very Helpful.
Business response:
Thank you so much for your kind words, Pedro. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Rated. 10++ BSCU always shows personal attention to my banking needs. Whether it's a quick call (announcing It's a Brightstar DAY Thank you for calling BSCU) to the call center or having appointments with an Agent, it has always been a pleasure. The staff takes your problems(?) and it becomes theirs until completion. I would recommend highly to family friends and neighbors. Thank you ! Michele
Business response:
Thank you so much for your kind words, Michele J. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
It was an excellent experience. I am a complete novice and your agent was a complete angel. She was patient and ever so reassuring and comforting. There is apparently some glitch on my smartphone and it would keeping dropping the info. It was very frustrating and she kept doing everything she possibly could until we decided that it was best for me to come in to the branch as soon as I can get an appointment. She has the patience of Joab. Excellent service!!!!!
Business response:
Thank you so much for your kind words, Joyce. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Questions was quick and easy no trouble with the person that i spoke with eveything was explain to my knowledge of understanding thats a five 🌟 for me thank you i was assisted by ms. Sandra.
Business response:
Hi Nichola C, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again.
My experience today was great. Great Customer Service👍
Business response:
Thank you so much for your kind words, Lilia. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Felisha is a great rep. She always goes the extra mile for me. She is the best.
Business response:
Thank you so much for your kind words, Jumbary. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Great customer service. I was assisted by Ashley and she was fanatastic. She had a great personality and she knows her work inside out. Im happy to be a new member within your organization.
BrightStar Credit Union has a 4.9 star rating with 1,355 reviews.
BrightStar Credit Union is closed now. It will open on Thursday at 9:00 a.m.
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