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BRU Burger Bar Fort Mitchell
- Fort Mitchell, KY
About this business
Location details
279 Buttermilk Pike, Fort Mitchell, KY, 41017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We are frequent visitors to this location and never had issues. The restaurant seemed overwhelmed and service level was not to normal standards.
Business response:
Hi Linda! Thank you so much for sharing your experience. I would love to hear more about your visit at your convenience. Please reach out to me when you have time. I'd love to make this right! - Cheyenne, GM 859-331-3888 or charmon@crgdining.com
We had a reservation and we were never seated. So 15 minutes after our reservation time we left. 
Love Bru Burger, but they have changed their coleslaw recipe. The new recipe is blah - nowhere nearly as good as the original. I hope that they bring back the original soon.
Food wasn’t very good, service was terrible over price alcohol
Service at bar was terrible. Bartender was nasty and slow and MIA most of the evening. Fries were all tiny pieces - the bottom of the bag that shouldn't have been served. Hub got sick from the cod sandwich he ordered. The burger I had was falling apart and almost inedible by the time it was delivered to me.
Once again it was too cold to enjoy a dinner inside the restaurant. The air conditioner is turned too cold for enjoyment. Numerous guests sitting indoors were wearing a jackets and coats. We waited to a table outdoors since it was a warm enough day to sit outside. We ordered 2 salads and they came out wrong so we just asked for the missing items to be brought out to us. The salads were sparse with items and my grilled chicken was tough and luke warm. For some reason if you don’t ask for FRESH GRILLED chicken you get a piece ... read more
Frequently asked questions about BRU Burger Bar Fort Mitchell
How is BRU Burger Bar Fort Mitchell rated?
BRU Burger Bar Fort Mitchell has a 4.4 star rating with 1,865 reviews.
When is BRU Burger Bar Fort Mitchell open?
BRU Burger Bar Fort Mitchell is closed now. It will open at 11:00 a.m.