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BRU Burger Bar Keystone
- Restaurants
- Indianapolis, IN
About this business
Location details
8711 River Crossing Boulevard, Suite 150, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
First time visitor. Good burger selection...or you can just "create" one of your own liking. Can even substitute chicken instead of a burger. Server was nice but service was rather slow. But two in our party were late getting there so that may have been partly to blame. But still, we sat there with our menus on the table for well over 20 minutes before taking our food orders. Manager never came to ask us how things were. We like that sort of thing usually. Probably won't go back any time soon. The reason we went there was fo... read more
Pretzels were dry and old. Other food was good but not exceptional
The waitstaff was inattentive, the food was overcooked (charred crust on the burger) and the fries were "stale".
Atmosphere was loud. Impatient waiter prone to long absences. Food was bland. Not likely to go back anytime soon.
Made reservations through Open Table. Arrived at restaurant on 7/11 for lunch. Have receipt & even VIP points added ticket but I received an e-mail saying this was a No-Show. I've responded to Open Table with all requested information but as yet still no points have been added to my account. Don't even try to contact Open Table because it is a terrible system that never allows you to get your concern addressed. Open Table just throws you into a loop that never gets you anywhere then asks if you want to Exit!!!! Not sure who ... read more
We went later in the lunch hour than usual... burgers were cold and french fries dry. Not my usual experience
Business response:
Thank you for providing your feedback and letting us know about this issue, Anonymous. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (317) 300-6618 and we'd be happy to help you out. Cheers, BRU Burger Bar - Keystone
Frequently asked questions about BRU Burger Bar Keystone
How is BRU Burger Bar Keystone rated?
BRU Burger Bar Keystone has a 4.6 star rating with 2,337 reviews.
When is BRU Burger Bar Keystone open?
BRU Burger Bar Keystone is open now. It will close at 10:00 p.m.