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BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Waitress was not aware of how to pour water. The pitcher was dripping on my plate while she refilled another glass. The second time she almost dumped my water when she swung the pitcher around.
Business response:
We are sorry to hear about your experience with the water service during your visit. Thank you for bringing this to our attention.
Location was absolutely dead when we arrived and service took forever. Our order was not only wrong, but found hair in my wife’s food. No offer of apology just went back and replated her meal and brought it back to our table. My order was not made to the order I gave the service. Will definitely never go back to this restaurant. Never seen a manger to even apologize for the issues.
Business response:
We are sorry that you have had a negative experience at BRU Burger Bar Noblesville. We value your input and would like to discuss this with you further. Please feel free to reach out to us at (317) 764-2510 so that we can make it right.
The hostess seemed not to listen to the second half of our group for a total of 5 and wouldn’t let them come back for about 10 minutes. She was trying to set up another table for 5. They weren’t busy, she just wasn’t listening.
Business response:
We value your input and apologize for any inconvenience caused by the hostess. Thank you for bringing this to our attention.
Wish salads came on a larger plate, very difficult to cut meat/greens on a small plate
Business response:
We appreciate your 4 stars! We look forward to earning that 5th star on your next visit.
Why did u ask about occasion when we registered if u weren’t going to do anything?They even recognized my sisters bday when we arrived but nothing during meal. Usually bday person gets free dessert- nothing. Onion rings greasy as well as burger. It’s been awhile since I’ve been to Bru burger and remembered the burgers to be much better. Disappointing- won’t return
Business response:
Hi – we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 764-2510 and we'd be happy to hear how we can do better. Our sincerest apologies, BRU Burger Bar Noblesville
Don’t get the Bourbon burger, sauce runny and not as good as the other burgers on menu. Drink selection very good. Ace pear cider was delicious . French fries very good and big portions for sharing.
Business response:
Judith, we're sorry the Bourbon Burger didn't live up to your expectations... We look forward to earning that 5th star on your next visit.
I normally love BRU Bruger. However, this time the burger was so small. I had mostly bun, and onions. I was charged for a dessert that was supposed to be comp'd.
Our burgers were so overcooked that they had all the appeal of hockey pucks, plus the onion rings were pieces of petrified fossils. Very poor service and we never got the promised complimentary desert. This location has fallen to a new low of performance.
Business response:
Hi Tim! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Business response:
Hi! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.5 star rating with 3,204 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is open now. It will close at 9:00 p.m.