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BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I normally love BRU Bruger. However, this time the burger was so small. I had mostly bun, and onions. I was charged for a dessert that was supposed to be comp'd.
Our burgers were so overcooked that they had all the appeal of hockey pucks, plus the onion rings were pieces of petrified fossils. Very poor service and we never got the promised complimentary desert. This location has fallen to a new low of performance.
Business response:
Hi Tim! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Bru needs to get their act together. Not enough staff - food is lost it’s wow factor. Oh- and open the dang patio when it’s beautiful out. Telling customers they can’t use your patio is ridiculous.
Business response:
Hi – we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 764-2510 and we'd be happy to hear how we can do better. Our sincerest apologies, BRU Burger Bar
I love BRU Burger but…. The food came out cold and it was difficult getting refills last night. I ended up giving my wife my water since our waiter was no where to be seen. They were pretty busy and it looked like they were short some waiters as they were all over working. We eat here once a week and it is usually GREAT, but last night they were off their game.
Business response:
Thank you for providing your feedback and letting us know about this issue, Nick. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 764-2510 and we'd be happy to hear how we can do better. Our deepest apologies, BRU Burger Bar
Food was terrible. I ordered my burger “medium” it was well done, burnt and dry as if it was pre cooked and just warmed up when needed. I asked for Parmesan aioli on my fries but received just plain tasteless fries. Even the bun was stale and hard. I will never go there again. Unbelievably disappointed. Plus it took three asks for my waitress to bring me water. Terrible experience. I wrote the restaurant expressing my experience but never heard back.
Business response:
Hi Jeff, I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please call us at (317) 764-2510, I'd love to see how I can make things better.
Business response:
Hi there, it seems that we dropped the ball on your most recent experience with us. We would love to know how we can do better, please reach out to us at (317) 764-2510. Thank you.
Business response:
I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Business response:
Hi! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Business response:
Hi Scott! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brunoblesville@crgdining.com , I'd love to see how I can make things better.
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.4 star rating with 3,270 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is open now. It will close at 9:00 p.m.