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BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Hi, Thank you for taking the time to share your feedback with us. We take every comment seriously and use them to help teach and develop our staff. We hope to provide a 5 star visit on your next trip to Bru Burger. Thank You Bru Burger Bar, Noblesville
Food was not good. Ordered the onion rings and all clumped together, bun on our burgers were mushy, bacon was flimsy, and the ketchup tasted off. Our server was great but the food unfortunately was not. Will not return.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (317) 764-2510 so we can make things right. Cheers, BRU Burger Bar Noblesville
This was clearing a staffing issue but no our typical Bru burger experience. 😥. It took 20 minutes to get drinks after we flagged down another waiter. Then our food took another hour.
Business response:
Hi there. We'd like to personally apologize for your visit. Unfortunately, it seems that we dropped the ball and we would like to apologize. Please contact us at 317.764.2510, we are hopeful that in the future we get the chance to make things right and earn that 5th star. Cheers, BRU Burger Bar Noblesville
Business response:
We appreciate your review Steve. We hope to ear that 5th star on your next visit with us! Cheers, BRU Burger Bar Noblesville
Hamburger was room temperature. Restaurant was 1/3 full. So I don't know why food was not hot.
Business response:
Hi Kathy! I'd like to personally apologize for your visit Saturday. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brunoblesville@crgdining.com I'd love to see how I can make things better.
Glass of wine, water, '2' hamburgers, 1 order of fries including 20% tip $55.00! GROSSLY OVERPRICED. will not likely return as there's NO VALUE
Business response:
Thank you for providing your feedback and letting us know about this issue, Greg. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 764-2510 and we'd be happy to help you out. Cheers, Bru Burger Bar
The food was great for the price. The service was lacking a bit. We never got checked on after receiving our meal, and never asked for refills. Even when our pop glasses were empty 1/2 way through our meal.
Business response:
Hi Sharon! I'd like to personally apologize for your visit Sunday, Aug 15th. Unfortunately, it seems that we dropped the ball with our service & hospitality and we would like to apologize. If you could please email me at brunoblesville@crgdining.com I'd love to see how I can make things better.
Table of 3. They brought out the wrong appetizer. A six top that came in after our table got their food before we did. When we got our food, they gave one persons entree to another table, so 2 people ate while one sat and waited for their food for 10 more minutes. They weren’t that busy to make this many mistakes. They did apologize and comp one entree. Will probably try again but not in a big hurry to go back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Anonymous. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 764-2510 and we'd be happy to help you out. Cheers, Bru Burger Bar
I ordered the mushroom onion burger and maybe I misread it but I didn’t get any meat just a mushroom on a bun awful.
Business response:
Hi Teresa! I'd like to personally apologize for your visit. Unfortunately, it seems that we dropped the ball and we would like to apologize. I'm not sure what exactly was ordered. Was it the Portobella Mushroom? If you could please email me at brunoblesville@crgdining.com I'd love to see how I can make things better.
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.5 star rating with 3,204 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is open now. It will close at 9:00 p.m.