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C. S. Wo & Sons
- Honolulu, HI
About this business
Location details
702 S Beretania St, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
So after spending hours finding a sofa and coffee table and making sure new ones were available in stock for delivery, I waited for the delivery which came 4 days later. Unfortunately the coffee table was badly scuffed and the paint was chipped. It was even partially painted over to hide the damage in a different color paint! The brand new sofa white sofa was not in factory protection, and was stained! Who would open a white sofa!!!! So I refused delivery... I call to complain, and was then called back hours later sayin... read more
Business response:
Hi Bernie: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on your concerns. Thank you - Taryn K., Digital Media Specialist
My parents bought a bed from CS Wo. HomeWorld yesterday. The bed was delivered but the workers did not have the appropriate tools to assemble it. We called today. No response from the company manager or worker. They left my poor 87 and 89 yr old parents hanging. Bed not assembled. They are scheduled to move into their new apt tomorrow. No bed to sleep in. They want to make my parents wait another 3 days? Really? Is this how you treat the elderly who have been loyal customers throughout the years? Manager has not called. It's... read more
Business response:
Hi Leslie: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on addressing these concerns. Thank you - Taryn K.
I bought and paid for a full living room set - multiple leather pieces, 9 leather bar stools, full bedroom set - dresser, chest of drawers, 2 nite stands, a pub table, and a fake fireplace- Yep Big bucks!!! I Had items delivered - multiple items found damaged - they had to take it back. Second try - couple more of the items damaged . Took those items back. Third try -bedroom set and bar stools good to go. Living room set - still having problems- suddenly delivery guys notice the stitching on the leather couches and love ... read more
I bought a sofa and two chairs from CS Wo in 2006. It was very expensive The casters fell off the Ottoman. I put them on again but they fell off Larry I believe the manager said he will call me to help me have someone repair it. I never received a call.
A representative was quick to respond with an apology following my earlier review, which was appreciated.
WORSE STORE EVER!!!! BUYER BEWARE! Takes them months to get parts for an electronic lazyboy chair. UNACCEPTABLE!!! What ever happened to basic customer service?
CS Wo '..is like whoa'. 40,000 sq ft of living/bedroom furniture & an 'accents' area. Most of the furniture is overpriced and is distinctly 'island' themed. Lots of rattan & linen fabrics. Much of the furniture I could picture in a luxury resort, that incorporated nature into the structural design of the building. Anyhow, while I enjoyed touring the 2 levels of design inspired pieces (e.g., Martha Stewart, Nicole Miller, etc), none of it was really my style. The rating therefore is not a reflection of the quality of ... read more
Frequently asked questions about C. S. Wo & Sons
How is C. S. Wo & Sons rated?
C. S. Wo & Sons has a 4.3 star rating with 281 reviews.
When is C. S. Wo & Sons open?
C. S. Wo & Sons is closed now. It will open at 10:00 a.m.