C. S. Wo & Sons

Sally E. 

on Yelp

4 years ago

We like the furniture but the sales people are condescending. Walked in there this past weekend and the salesman talked down to my husband and me saying I already told you once that we won't be getting that in again!! My husband showed John what he found in his email which showed the exact item we wanted. It even specified that the table was in stock. We have bought most of our furniture from CS Wo's but they've lost us now. We'll definitely be going elsewhere. 

Darin I. 

on Yelp

5 years ago

I'm infuriated and disgusted with the service from C S Wo. I paid for a Dining table in March 2021 from the salesperson Karen who checked their inventory and said it was currently being shipped. I was told I could expect it in May. In May I checked back in for a status update and was told it was still on the ship and be here by the end of the month. After checking back in again, now Karen says it has been shipped yet and will now come in sometime in August. I'm guessing my table did come in in June and they sold it to someon... read more

Kandace A. 

on Yelp

5 years ago

Apparently this company also does furniture delivery for Ashley. Had our bed and bed frame delivered and the delivery guys asked if they could dash and not have to assemble the frame because they were "running late." We end up assembling it and there's a piece that doesn't fit correctly. They offer to come back the next day to assemble any time AFTER 4pm. I get a call at 2pm from them saying they're at my house. I say I'm working, they say "ok we'll hang around and wait.". Being paid to "hang around" for 2 hours. I bet if ... read more

Sky T. 

on Yelp

7 years ago

NOT even one star. This place is NOT deserved to get any. Thank you for ruined my day and whole my bedroom set up and everything. Sells person John Eisner (Caucasians) The long story try makes it short. I went back there all the way from NS to pay the whole price then he realized he gave me wrong information and he did not even say single "SORRY". I put deposited 2 days ago, this beautiful wood console table. When we were talking he said regarding delivery. "oh yeah we can do anywhere you want we can deliver. (we already to... read more

Nadia W. 

on Yelp

7 years ago

Purchased a bedroom set, living room set, and dining room set. The bed wasn't assembled properly. It took multiple phone calls and emails, and constant follow up to get the additional pieces for the bed. Update: I was contacted by Taryn who asked for my contact information. She said she would look into my issue and respond the following day. She didn't respond. They screw up every opportunity to redeem themselves. They clearly do not appreciate their customers. Update: The parts that delivered were for the wrong bed. I'... read more

Holly D. 

on Yelp

7 years ago

OMG! I have never had such a bad experience in a furniture store. The staff was all talking together in Tagalog. Clearly they were talking about me and my son the only white people in the store. My son's Tagalog is limited (his wife is Philippino)but he was clearly offended by what they were saying. We were not approached at all and we walked out after several minutes thinking that maybe the staff didn't want our business. Rude staff is a no go by me we will never go back 

Hp C. 

on Yelp

8 years ago

Bought some furniture from dis chinee place, overpriced stuff, no can. Nice warehouse. Ho! The 5 braddahs that run dis place so dysfunctional. I go Ashley furniture instead. No can with pakè chinee family. Go anywhere but here. Success not to buy here attitude everywhere, FCK DEM. No aloha in this store cs wo certainly is CS WO BLOWS 

Hope H. 

on Yelp

9 years ago

So a couple of their delivery guys delivered something to my neighbor. Apparently they thought it'd be okay to throw their trash over the 12th floor balcony which consisted of a ripped invoice with their company logo on it along with a few coins that could have hit my car down below. So reckless and inappropriate. 

Daniel J. 

on Yelp

10 years ago

Delivery was a nightmare. They inform their customers of the 2 hour window for delivery through an automated message, where they provide a call back number to ask to reschedule, but it's read really fast and not repeated so even if you're ready for it it's virtually impossible to write down. I requested a morning delivery but in three scheduling attempts they consistently gave windows starting at 3:30 or 4 PM. When rescheduling is necessary they apparently put you at the back of the queue (meaning another delay of 2-4 days, ... read more