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Cactus Credit

3.6

About this business

Location details

6362 Fraser St, Suite 327, Vancouver, BC, V5W 0A1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6503 reviews
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Troy C's profile image
Troy C 
a year ago

Had talked to this company about a loan and quickly turned into a consumer purposal. When i decided not to go through with it i emailed them to cancel my services and got an email back that someone would call me shortly. I waited half a week and noone called. So i called them and behold, number is out of service and every email i tryed was sent back and could not be found. When i ****** cactus credit it says permanently closed 

Shelley D's profile image
Shelley D 
a year ago

After many emails and stress with incompetent staff. They gladly will take your money and provide you with nothing! I have been promised a payout of everything I paid out in 3 to 5 weeks!! Yes you are reading that correctly weeks not days. I have sent my 4th email this morning for it to come back their support and billing email as address not found!! This was their email to me!! The lack of transparency is disgusting I want my money back!!!Cactus Credit Wed, Oct 25, 6:03?PM to me Hello *******,We hope this email finds you we... read more

Autumn M's profile image
Autumn M 
a year ago

If I could leave no star I would Ive been paying them for 3 months they took over *************************************************************** to defer all my payments for my personal loans and credit cards for 1 month because thats supposed to be how long it takes to get through all 3 stages till they take over your debit it took me 3 months worth of hard struggling for me to realize they are scams any credit person is suppose to help you not put you in more debit Im hoping I get my money back but its a long shot 

Melody M's profile image
Melody M 
a year ago

I received a text message from someone claiming to be a senior advisor for Cactus Credit. I asked how they got my phone number, their reply was "oh you sent an enquiry a while back". I don't remember sending any inquiry a while back. Didn't tell me exactly when, just "a while back". Then when I told that individual I am not interested because I don't remember contacting them at all and asked for no further contact from them, a week goes by and a different person claiming to be from them contacts me asking if I am still in ne... read more

Business response:

Thank you for taking the time to leave your review and share your concerns with us. We want to clarify that when a customer submits an inquiry, we make it a standard practice to offer assistance with their financial situation within a reasonable timeframe. We apologize if you were contacted a second time even though you were not interested in our services at that time. We have taken this matter seriously and escalated it to ensure that your request is handled appropriately. We have also removed your information from our cont... read more

bekki c's profile image
bekki c 
2 years ago

Could not longer afford high monthly payments. I called them to cancel. The person I spoke to was very rude and argumentative. Tried to tell me that I can stay intolled and that they will offer payment plans. He became angry when I said no I want to cancel all together. After a few minutes he finally agreed to cancel. 

KENNETH W's profile image
KENNETH W 
2 years ago

Stay very far away from Cactus credit High pressure tactics to digitally sign an agreement. Claims to use banking access for identity purposes only. Made an unauthorized withdrawal a couple of months after declining agreement 

Dragana L's profile image
Dragana L 
2 years ago

This company is a joke! They pray on people with not many choices! They reached out to offer so called service. After speaking to someone by name of ***** who seemed to somewhat have knowledge of their services transfered me to "higher manager" that sounded high. They didn't have a clue of what they were talking about. Kept repeating words several time over and over, only to tell me that my credit is bad and they will work for me to have my credit sorted. Lady would start sentence and in the middle stop. At almost end of con... read more

April P's profile image
April P 
2 years ago

Oh, this company called you about a financial loan. They ask you for a piece of ID the front page only and they ask you for either a void check or direct deposit then they proceed to tell you that your credit is not good enough you have to get your score up some and how you can do that is through a program that they have That cost $499 so I told them that you know I wasnt interested in that I didnt have that kind of money and they kept on and on and I kept saying no. I do not want to be part of that program. So they wish me ... read more

Erik A's profile image
Erik A 
2 years ago

At first, I was excited that this company will help me get out my debt through a consumer proposal but doing research online about it, I feel that they are samming due to the fact that only licensed insolvency trustee can do it without a ln upront fee. They told me that a a trustee will contact me in 5-7 business days which is odd,considering that a lot people that I ask about said that they should have made the proposal during our phone call Right now, I emailed them about my withdrawal and stated the reason why. Hopefully,... read more

Frequently asked questions about Cactus Credit

How is Cactus Credit rated?

Cactus Credit has a 3.6 star rating with 503 reviews. 

When is Cactus Credit open?

Cactus Credit is closed now. It will open tomorrow at 9:00 a.m.