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Cactus Credit
- Financial Services
- Vancouver, BC
About this business
Location details
6362 Fraser St, Suite 327, Vancouver, BC, V5W 0A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company to deal with. Cactus Credit wanted to charge me $1500 to do what I learned I could do myself with no cost. I was in a panic when I contacted them about my financial situation. When I did further inquiries the next day, I decided to contact Cactus Credit and cancel them. Cactus Credit them told me that I would be subject to a payment of $262. This is ridiculous as Cactus Credit did nothing to help me. Cactus Credit wanted to charge me $1500 to do something that I found I was able to do myself for fre... read more
i don't want to start something with this company. i sent an email saying i want to cancel my contract
**** ***** ** ***** *** ** ****** ******* Do not use this company. **** **** ***** ***. It is a really bad company to trust with your credit. Do not use them.
IF I CAN GIVE THEM A ZERO STAR RATING, I WOULD. I CALLED THEM FOR HELP AND THEY WE’RE VERY EAGER TO EXPLAIN EVERYTHING ABOUT IT TO ME. AFTER THE CALL, MY WIFE REVIEWED THE COMMENTS ABOUT THEM HERE IN BBB *** *** ** **** *** *** ******** ******* **WE DECIDED TO JUST CANCEL IT. I TRIED CALLING THEM AND UNFORTUNATELY, THEY SAID THEY CAN’T CANCEL IT UNLESS I PAY THEM 800+ DOLLARS WHICH IS ABSURD BECAUSE I DIDNT USE ANY OF THEIR SERVICES! **** **** ******* **** ** *** ******** *** ** ***** *** ** *** **** *** ** ***** ******** **... read more
After trying to cancel with them, they still taking payments out of my account, the phone calls stopped because I actually had to block them, now I have to close my bank account of 15 years because the bank can't stop the payments! ***** ******* * **** **** *********** *** *** **** * ****** ******** ** **** * ****** ** **** *** ** * ******** ***** Thanks for ruining debt consolidation for me!
Business response:
Hi *****, Thank you for taking the time to share your concerns. We value our clients and your feedback is important to us. We sincerely apologize for any inconvenience this may have caused and would like to resolve this matter as soon as possible. Please feel free to reach out to us at (855) 804-2590 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Sincerely, Cactus Credit Customer Success Team
Got told I needed to send information for them to see if I'm approved for the service after sending info then I got to read about company which they had me in a contract I immediately closed my bank account and now it's twice a day phone calls and emails this company is ********** *** ****** *** ***** ******** **** **** ******* ***** **** **** ******* **** ****** *** **** **** **** *****
Business response:
Hi ********, Thank you for taking the time to share your concerns. We value our clients and your feedback is important to us. We sincerely apologize for any misunderstanding this may have caused and would like to resolve this matter as soon as possible. Please feel free to reach out to us at (855) 804-2590 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Sincerely, Cactus Credit Customer Success Team
I was rushed into this without fully understanding what was going to happen. Suddenly money was taken from my account. I did not agree to payments I was sent a document they said I had signed which was not true. They signed it electronically on their end and sent it to me! I signed nothing ever. When I called and told them I no longer was interested in their service, I was told to let yhem know in writing. I did that but they continued to take my money from my account. That, in my opinion, is *****. They should not be allowe... read more
Business response:
Hi ***, We sincerely apologize for your negative experience at Cactus Credit. We’d like to learn more about your situation and make it right. If you wouldn’t mind giving us a call at (855) 804-2590 at your earliest convenience, it would be greatly appreciated. Sincerely, Cactus Credit Customer Success Team
I got a text from cactus credit to tell me that they were going to take money from my account on August 1st but they took the money out on July 28th I phoned them and they told me that the bank took it early because of the holiday and it Bounced and I owe $48 to the bank because of them
Business response:
Hi ****, Thank you for your feedback, we’re sorry to hear about your experience so far. We value our customers and your feedback will allow us to continuously improve our services. Please feel free to reach out to us at (855) 804-2590 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Sincerely, Cactus Credit Customer Success Team
THIS COMPANY TOKE MY MONEY FROM MY ACCOUNT AND I WANTED TO USE THAT MONEY FOR ** ****! GOOD NOW I HAVE TWO PROBLEMS *** ********* *** *** **** ******* ******* THEY SAY JUST IM SORRY BUT WE CAN NOT TO PUT YOUR MONEY BACK BECAUSE IS THE COST FOR SERVICE!!! WHAT KIND OF SERVICE IS THIS!
Frequently asked questions about Cactus Credit
How is Cactus Credit rated?
Cactus Credit has a 3.6 star rating with 503 reviews.
When is Cactus Credit open?
Cactus Credit is closed now. It will open tomorrow at 9:00 a.m.