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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Lovely staff. The TV hookup, satellite box process REALLY needs addressing. I was able to figure it out (plug in wires) but a professional needs to make it easy for a grandma to simply turn on. Not read a poorly-spelled “instruction sheet” taped to inside of old TV cabinet.
Business response:
Hi Michael, Thank you for choosing to stay with us and for your review. We make every effort to ensure that our guests have a flawless experience and so in the process, we welcome every feedback that comes our way to help us make your next stay better. We will definitely look into these issues and endeavor to make the necessary changes. We hope that your next stay would be better and enjoyable! Best Regards, Ray, Customer Care Team
Good
Exceptional
Okay. Convenient and low cost Small room. Location right near downtown Carmel by the Sea.
Business response:
Hi David, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel, and we appreciate that you have acknowledged our efforts to provide a hospitable experience. It makes us happy to learn that the location worked well for you and that you appreciated the overall value. However, we are sorry if the room did not seem spacious enough. Next time, we suggest you should go for a bigger room as we do have suite options too. We'd love to enhance our guests' experience with each passing day and your f... read more
Had a nice trip Location great Facility a bit outdated But people nice
Business response:
Hi Beth, Thank you for choosing to stay with us and for your review. We make every effort to ensure that our guests have a flawless experience and so in the process, we welcome every feedback that comes our way to help us make your next stay better. We are glad that you liked the overall experience. We look forward to hosting you even better in the future! Best Regards, Ray, Customer Care Team
Awesome
Exceptional
Very Good Coffee maker very duty Cant had my morning coffe Very friendly
Business response:
Hi Cristina, Thank you for your kind words! Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded to a great extent in this regard. Also, we have noted your feedback regarding the coffee maker and will surely look into it. We can't begin to tell you how much we appreciate your top-shelf review, and we can't wait to serve you again! Best Regards, Ray, Customer Care Team
Very clean and friendly. Pretty decent location The T.V. I liked the cozy quiet room
Business response:
Hi Jazmin, Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Thank you for appreciating our overall service and facilities. However, we are sorry if something was wrong with the TV. We will definitely look into it. We hope that you will return to us soon! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,876 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.