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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Great experience - minor flaws did not overwhelm the stay Minor details overlooked. No shampoo in room Inadequate coffee supplies in room Previous guests dirty socks found on floor in closet Location was great. Beautiful property
Business response:
Hi Dean, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We will definitely pay heed to your opinion and work hard to bring about the necessary changes. We look forward to welcomi... read more
Awesome
Good
Awesome
Perfect hotel Beautiful and antique furnitures, will definitely come back. Highly recommended!
Business response:
Dear Guest, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing. We hope that your next trip is just around the corner! Best Regards, Ray, Customer Care Team
Exceptional
Very Good
to much money for room the front desk employee!!! There was no breakfast!!!
Business response:
Hi Willie, Thank you for your review of the recent stay with us. We are sorry if your experience with us was not as per your expectations. We have noted your concerns and will definitely do something about it. We are sorry if our service left something to be desired. We request you to give us another chance to host you better! Best Regards, Ray, Customer Care Team
perfect! Our day trip turned into an over night trip so we booked very last minute but staff was very helpful and welcoming. Provided toothbrushes and extra towels. Cute rooms and very clean. Definitely a great location! Can't wait to go back
Business response:
Hi Victoria, Thank you for your stellar review. We are glad that you had a great stay and liked the staff service. Customer satisfaction is what we strive for and we are glad that you appreciated it all. We would love to have you here with us once more! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,312 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.