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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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okay Needs to be updated. Very old bedding and everything looked like they were slapped together from grandmas attic. Location
Business response:
Dear Barbara, Thank you for your feedback! We are glad that you liked the location. However, we are sorry for the outdated look of the hotel. Currently, we are planning to introduce certain upgrades with which we hope to impart a modern and updated look to the property. We believe this will help to enhance the customer experience even further. We are looking forward to welcoming you again! Best Regards, Ray, Customer Care Team
Pleasant
If l am lucky enough to return to this beautiful state I would stay here again Breakfast could be improved The inn was older and the lovely furniture was often an antique and window treatments all custom! Bathrooms were updated and well done. Fantastic location. Best of all, however, was the lovely woman who runs the inn!
Business response:
Dear Maureen, Thank you for posting your review of the recent stay! We are extremely entranced to hear that you liked the antique furniture and bathrooms. Again. we are extremely happy to know that you liked the location too. We will surely convey your regards to our members. Also, we have noted your feedback regarding the breakfast and will try our best to improve it. We hope to serve you once more! Best Regards, Ray, Customer Care Team
We really enjoyed this find and will return. The front desk people were very nice to work with. The TV didn’t work and it turned out to be unplugged. The cord was wrapped around the mounting and not obvious. The alarm clock went off at 6 am. Seems like housekeeping should check those details. The facility was charming. Very sweet and welcoming. The room was small but very well appointed.
Business response:
Dear Margaret, Thank you for your exceptional response! We are glad that you appreciated our service and facilities. Our main aim is customer satisfaction and happiness. Glad that you felt welcomed at the property! Half of our job is done here! Again, it is a relief to know that you found the room up-to-the-mark. However, we are sorry for the little inconveniences that you faced. We will surely notify the housekeeping to be more careful about these things in the future. We hope to host you once more! Best Regards, Ray, Custo... read more
Good
Quaint little inn The decor would need to be your style, front desk were abrupt without being rude, short walk to Ocean St and all restaurants, cafes, art galleries etc.
Business response:
Dear Ron, Thank you for your feedback! We are glad that you liked the stay. Also, we are happy that you liked the location and staff service. We would surely love to see you again! Best Regards, Ray, Customer Care Team
Pleasant O quarto pequeno e a cama encostada na parede sem mobilidade para 01 pessoa. O café da manhã fraco e a recepção não tão simpática e cordial Da localização, pois o hotel fica próximo ao centro comercial e a Ocean Avenue
Excellent Staff a bit abrupt. Breakfast very,very basic with stale bread and fruit and had run out of several items Near restaurants and down town
Business response:
Dear Susan, Thank you for your response! We are glad that you liked the location and the proximity to the restaurants and downtown. However, we are sorry if our staff failed to perform their duties as per the expectations. We apologize for all our shortcomings! Also, we are sorry that you found the breakfast average and got stale bread. We will surely look into and ensure that the quality of the meal provided to the customers is not compromised in any way. We hope to make it better for you in the future! Please allow us that... read more
A great hotel, would stay again. The staff was kind of rude. I asked to check-in early, she immediately cut me off and said that wasn’t a possibility. Then she asked for my name...and our room was ready. She made herself look silly, just because she was unwilling to initially check for us. Extremely spacious room. Bed was nice and soft. Couch was great for lounging on.
Business response:
Dear Benjamin, Thank you for your feedback! We are glad that you found the room spacious and loved the comfort offered. However, we are sorry to hear that our staff came across as rude to you. We apologize profusely on their behalf and we hope that you will have a better experience the next time. We hope to serve you again soon! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,312 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.