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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Good
Awesome
Perfect hotel Beautiful and antique furnitures, will definitely come back. Highly recommended!
Business response:
Dear Guest, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing. We hope that your next trip is just around the corner! Best Regards, Ray, Customer Care Team
Exceptional
Very Good
to much money for room the front desk employee!!! There was no breakfast!!!
Business response:
Hi Willie, Thank you for your review of the recent stay with us. We are sorry if your experience with us was not as per your expectations. We have noted your concerns and will definitely do something about it. We are sorry if our service left something to be desired. We request you to give us another chance to host you better! Best Regards, Ray, Customer Care Team
perfect! Our day trip turned into an over night trip so we booked very last minute but staff was very helpful and welcoming. Provided toothbrushes and extra towels. Cute rooms and very clean. Definitely a great location! Can't wait to go back
Business response:
Hi Victoria, Thank you for your stellar review. We are glad that you had a great stay and liked the staff service. Customer satisfaction is what we strive for and we are glad that you appreciated it all. We would love to have you here with us once more! Best Regards, Ray, Customer Care Team
Pleasant Out dated , our room had an old musky feel to it Near downtown and beach
Business response:
Dear Guest, Thank you for your latest impression of the recent stay with us,. We are glad that the location worked for you. However, we are sorry if the room seemed a bit dated. We are considering an upgrade and will definitely discuss this plan with the management for future improvements. We hope that you will continue to choose us! Best Regards, Ray, Customer Care Team
Exceptional Excellent staff! The woman who checked me in was so incredibly kind and gracious. You all made my stay so lovely.
Business response:
Hi Ashley, Thank you for your sparkling review. We are glad that you liked the staff service and had a wonderful stay. We will definitely pass your lovely message to our staff. We look forward to your return! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,915 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.