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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Exceptional Draps en coton et soie exceptionnels
Business response:
Thank you so much for your positive feedback and for staying with us! Valued customer,
Good Breakfast was non-existent, it seemed like a trap to post free breakfast when the quality was poor. The staff was not very customer focussed The room was very clean including the bathroom. The beds were comfortable. The location is good right by the downtown and beach.
Business response:
Hi Tuhin, Thank you so much for your feedback. We are glad that you found the room and bathroom immaculate and bed comfortable. Also, we appreciate your positive comment regarding the location. However, we are sorry if the breakfast offered to you did not come across as impressive. We will try our best to improve the selection and make it better for our guests which is the ultimate plan. Again, we are sorry to hear that you did not find our staff responsive. We rigorously cultivate and practise a guest-centric culture/policy... read more
A good experience I would go back again. Breakfast room is small and cosy with a light choice of toast and cakes. A bit more variety in a cold selection like cheese or cold cuts would be nice. Some berries to mix with the cereal. Fresh fruit was available. Breakfast was very light with basics. Excellent coffee machine. Fresh fruit was available. Parking was excellent on the forecourt in front of the rooms. Take time to stroll around the area and visit the Plaza 200 yds approximately from the Inn. Get a bite and a drink acros... read more
Business response:
thank you for positive feed back have great day.we will let our upper management know about the berries for the cereal.
Good The television did not work and the receptionist tried and could not get it to work either. I requested a partial refund and she said she will ask owners. Haven’t received.
Business response:
Sorry for the inconvenience during your stay.
Awesome
Good
Satisfatório! Café da manhã simples, sem muitas opções. Funcionária bastante confusa e impaciente na hora do pagamento, mas o gerente chegou e resolveu. Localização muito boa, local tranquilo e silencioso. Quarto espaçoso e limpo.
Business response:
I apologize for that we were not able to meet your expectations and we welcome your feedback in order to improve our service.
It was a very nice. Hotel atmosphere was quaint and cozy. Soda machine only accepted quarters. Parking is a little tight. (Cramped) Breakfast was good, the location was excellent! Room was very clean! Service was friendly and professional.
Business response:
Hi Michael, Thank you for your valuable feedback. We are glad that you liked the breakfast and found the location excellent. Again, it is good to hear that you found the rooms clean and staff service impressive. Also, we have noted your feedback regarding the soda machine and parking and will surely see what can be done about them. We hope to make your next stay even better! Take care! Best Regards, Ray, Customer Care Team
Very Good
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,312 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.