Carmel Inn & Suites

Business response:

Hi Beth, Thank you for choosing to stay with us and for your review. We make every effort to ensure that our guests have a flawless experience and so in the process, we welcome every feedback that comes our way to help us make your next stay better. We are glad that you liked the overall experience. We look forward to hosting you even better in the future! Best Regards, Ray, Customer Care Team 

Business response:

Hi Cristina, Thank you for your kind words! Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded to a great extent in this regard. Also, we have noted your feedback regarding the coffee maker and will surely look into it. We can't begin to tell you how much we appreciate your top-shelf review, and we can't wait to serve you again! Best Regards, Ray, Customer Care Team 

Business response:

Hi Jazmin, Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Thank you for appreciating our overall service and facilities. However, we are sorry if something was wrong with the TV. We will definitely look into it. We hope that you will return to us soon! Best Regards, Ray, Customer Care Team 

Business response:

Hi Raquel, Thank you so much for your exceptional rating and review. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit! Best Regards, Ray, Customer Care Team