This profile has been claimed by the business owner or representative.
Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Wonderful
A reasonably priced hotel in an expensive town! We had an upstairs room, which was not great for two old ladies to carry our luggage. Very clean with comfortable beds. TV kept losing signal, but righted itself. We arrived late and had to use phone listed on front door of office to check in. They left a cooler with a continental breakfast outside our door, which we did not expect!
Business response:
Hello Maria, We appreciate your feedback and are glad to hear you found the room clean and the beds comfortable. We apologize for any inconvenience with the upstairs room and the TV signal. It's great to hear that you enjoyed the surprise continental breakfast left outside your door. Your experience is valuable to us in improving our services for all guests.
Very pleasant Great location and customer service! Their housekeeping staff was outstanding, definitely recommend ;)
Business response:
Hello Lauren, We are thrilled to hear that you enjoyed our prime location and top-notch customer service. Our housekeeping team takes pride in ensuring a comfortable stay for our guests. Thank you for recommending us, we look forward to welcoming you back soon!
Very Good
Exceptional
Very Good Café da manha no quarto com pouca coisa. Localização/ estacionamento
Business response:
Hello Luciana, We regret to hear about your experience with the room service breakfast and parking situation. Your feedback helps us improve our services for future guests. For any further assistance or feedback, please feel free to reach out to our management team directly.
Great spot in Carmel. Nothing comes to mind. As advertised. Recently remodeled. Great staff. Great location for food/shopping. Had three other couples - 4 rooms total. No complaints.
Business response:
Hello Todd, We appreciate your positive feedback on our remodeled hotel, great staff, and convenient location. It's wonderful to hear that you and your group had a pleasant stay with us. Thank you for highlighting the aspects you enjoyed the most during your visit.
I will definitely plan to stay again. Great value in a desirable hamlet. Advertised as breakfast included. And it was, but in a basket at the front door in the morning. This is weak. Ingredients were "off the shelf." We are in Carmel, a place with great food nearby. No excuse a little, fresh, goodie can't be included. I know off-site locations are available, but for me as a traveler that enjoys a day or two relaxing and sleeping in, going out for breakfast is not so doable. The "breakfast included" a bit mis-leading. Also, p... read more
Business response:
Hello David, We apologize if the breakfast delivery method did not meet your expectations. We appreciate your feedback on the packaging and will certainly take it into consideration for future improvements. Our location in Carmel does offer various dining options for guests seeking a different experience. Your comments are valuable to us as we strive to enhance our services.
Exceptional
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,065 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.