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Carmel Oaks Inn & Suites (Clarion Collection)
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Whether you are coming to town for a weekend getaway, anniversary, honeymoon, or for business, you will enjoy staying at the Carmel Oaks Inn & Suites, by Clarion Collection. You will be just steps away from the areas finest restaurants, shops, galleries, and the white sands of the Carmel Beach. You will find yourself just a short drive away from the Monterey Peninsula's many attractions such as the world famous Pebble Beach and it's renowned golf courses, the historic Pacific Grove, Steinbeck Center, Cannery Row, Monterey B... read more
Location details
Ne 5th & Mission St, Carmel-By-The-Sea, CA, 93921, United States
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Exceptional
Pleasant
Pleasant There was construction going on the whole time we were there. Very noisy. The TV kept going out and the microwave didn’t work half the time.
Business response:
Hello graciela, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to man... read more
Uma boa opção Alguns ítens um pouco velhos Algum barulho da maquina de gelo externa ( mas devido localização do meu quarto) A acomodação tinha uma boa cama e localização central, possível ir a pé até ao centro e com uma caminhada um pouco maior fomos até a praia ver o pôr do sol (recomendo) Tem um mercadinho próximo (Bruno’s Market) que foi útil para comprar água e lanchinhos. Eles disponibilizam pela manhã uma cesta com alguns ítens (iogurte activia, leite, banana e um mini bolinho individual de pacote)
Business response:
Hi Mirella, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we t... read more
Good Only negative was there was mold on the bathroom walls. Otherwise a very clean property Great location! Walking distance to many bars and restaurants. Staff was very friendly. Quick and friendly service. Room was nice. Bed comfortable. Nice shower. Perfect for the price. .
Business response:
Hello Haran ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Confortável Hotel arrumado e muito bem localizado, quarto bem montado e confortável. Somente o café da manhã é bastante simples pela diária cobrada. Servido em uma "bag" direto no quarto, com poucas opções.
Business response:
Hi Luiz, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
Pleasant Distance to beach is as crow flies. In reality longer walk with steep hill. Breakfast was hamper to be eaten in room, not suitable for Lactose intolerant. Convenient to freeway
Business response:
Hello Noel ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Locatie en omgeving fraai de rest onvoldoende Zie boven onze key werkte totaal niet de manager vind het blijkbaar normaal Niet veel vooral de gastheer toonde geen enkele interesse
Business response:
Hello Ronald ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Pleasant The rooms on the first floor are very dark and the walls are thin and not soundproof. The decor/furniture are also passed. Conveniently located, beds fairly comfortable and the staff was helpful
Business response:
Hello Jennyfer ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 4.2 star rating with 1,562 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.