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Carmel Oaks Inn & Suites (Clarion Collection)
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Whether you are coming to town for a weekend getaway, anniversary, honeymoon, or for business, you will enjoy staying at the Carmel Oaks Inn & Suites, by Clarion Collection. You will be just steps away from the areas finest restaurants, shops, galleries, and the white sands of the Carmel Beach. You will find yourself just a short drive away from the Monterey Peninsula's many attractions such as the world famous Pebble Beach and it's renowned golf courses, the historic Pacific Grove, Steinbeck Center, Cannery Row, Monterey B... read more
Location details
Ne 5th & Mission St, Carmel-By-The-Sea, CA, 93921, United States
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Pleasant Distance to beach is as crow flies. In reality longer walk with steep hill. Breakfast was hamper to be eaten in room, not suitable for Lactose intolerant. Convenient to freeway
Business response:
Hello Noel ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Locatie en omgeving fraai de rest onvoldoende Zie boven onze key werkte totaal niet de manager vind het blijkbaar normaal Niet veel vooral de gastheer toonde geen enkele interesse
Business response:
Hello Ronald ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Pleasant The rooms on the first floor are very dark and the walls are thin and not soundproof. The decor/furniture are also passed. Conveniently located, beds fairly comfortable and the staff was helpful
Business response:
Hello Jennyfer ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Good
Good Wir realisierten erst spät, dass wir das Zimmer direkt neben der Eismaschine bezogen und die war auch nachtsüber ziemlich laut Personal war freundlich und unkompliziert. Frühstücksbasket ist eine gute Idee.
Business response:
Hello Thomas ,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to mana... read more
Good
Very Good Unkompliziertes check in und check out. Großes Zimmer Man kann zu Fuß schnell zu den Geschäften und Strand gelangen. Sauber
Business response:
Hi Annika, We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and appreciate our fast check in process. So we look forward to your future stay when your travels bring you back this way.
Good The close proximity to downtown Carmel by the Sea. The water pressure in the shower was too weak. It took us longer to shower and wash the soap. The balcony sliding door lock did not latch to lock. They had a long piece of wood standing at the end of the sliding door, maybe to brace the door as a lock. We saw a foot print in the balcony ledge that looked like somebody was trying to go across from the other room previously. The hotel receptionist did not even inform us that they were serving breakfast when we checked in ... read more
Business response:
Hello Ganasi, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Wonderful Café da manha fraco Localizaçao boa
Business response:
Hello Clara, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 4.2 star rating with 1,584 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.