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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Very Good Poor breakfast.
Business response:
Hello Israel, We apologize for the inconvenience. We appreciate your feedback and will take it into consideration for future improvements.
Good
Exceptional Friendly, accommodating staff, and convenient location.
Business response:
Hello Susan, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Exceptional
Pleasant
Pleasant There was construction going on the whole time we were there. Very noisy. The TV kept going out and the microwave didn’t work half the time.
Business response:
Hello graciela, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to man... read more
Uma boa opção Alguns ítens um pouco velhos Algum barulho da maquina de gelo externa ( mas devido localização do meu quarto) A acomodação tinha uma boa cama e localização central, possível ir a pé até ao centro e com uma caminhada um pouco maior fomos até a praia ver o pôr do sol (recomendo) Tem um mercadinho próximo (Bruno’s Market) que foi útil para comprar água e lanchinhos. Eles disponibilizam pela manhã uma cesta com alguns ítens (iogurte activia, leite, banana e um mini bolinho individual de pacote)
Business response:
Hi Mirella, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we t... read more
Good Only negative was there was mold on the bathroom walls. Otherwise a very clean property Great location! Walking distance to many bars and restaurants. Staff was very friendly. Quick and friendly service. Room was nice. Bed comfortable. Nice shower. Perfect for the price. .
Business response:
Hello Haran ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Confortável Hotel arrumado e muito bem localizado, quarto bem montado e confortável. Somente o café da manhã é bastante simples pela diária cobrada. Servido em uma "bag" direto no quarto, com poucas opções.
Business response:
Hi Luiz, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,065 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.