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Carmel Oaks Inn & Suites (Clarion Collection)
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Whether you are coming to town for a weekend getaway, anniversary, honeymoon, or for business, you will enjoy staying at the Carmel Oaks Inn & Suites, by Clarion Collection. You will be just steps away from the areas finest restaurants, shops, galleries, and the white sands of the Carmel Beach. You will find yourself just a short drive away from the Monterey Peninsula's many attractions such as the world famous Pebble Beach and it's renowned golf courses, the historic Pacific Grove, Steinbeck Center, Cannery Row, Monterey B... read more
Location details
Ne 5th & Mission St, Carmel-By-The-Sea, CA, 93921, United States
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Good
Las baskets para desayunar. Nada para comentar. La ubicación y la modalidad de la entrega de canastas para el desayuno.
Business response:
Hello Sandralex, Thank you for your valuable opinion regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
Pleasant
Bien, mais...à Pas pu avoir de facture Le petit déjeuner quasi inexistant malgré qu'il soit compris dans le prix. Confort du matelas L'emplacement
Business response:
Hello Marcello, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Pleasant
Would definitely stay here again and have recommended it to friends. The shower was very small. We are not even slightly big and it was difficult to rinseoff due to the shower size. Perfect location. We parked our car when we arrived and didn’t use it again until we left.
Business response:
Hi Michelle, Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our shower, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
Good The breakfast is served in individual packages with very límites options. The coffee machine does not work properly Location
Business response:
Hello Victoria, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superi... read more
Great stay at carmel No complaints all Good Great location, easy access to restaurants and shop all walking distance
Business response:
Hello James, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
War ganz gut Das Frühstück haben wir uns um 9 Uhr am Office selbst abgeholt, dieses hätte man sich aber auch sparen können. Die Lage ist super.
Business response:
Hello Lena-s, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 4.2 star rating with 1,562 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.