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Carmel Village

4.3

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Location details

17077 San Mateo Street, Fountain Valley, CA, 92708, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3272 reviews
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Anonymous 
10 years ago

Close to my parents' house. Nice and quiet, calm energy. Larger community. Evin was very nice and informative. Definite +. 

Business response:

Thank you! We appreciate the positive feedback regarding our community. We hope to see your family again soon. 

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Anonymous 
10 years ago

It's really clean and the staff is very friendly. The food is just okay, they have a very limited variety. The people serving in the dinging room don't communicate with the kitchen as well as they could. The transportation is limiting. The state requirement for medicine management and the packaging regulations make it so you can only go through certain pharmacies and it's very restrictive. It also puts peoples plan B at risk and then you have to worry about falling into the doughnut hole. 

Business response:

Thank you for your review of Carmel Village and recognizing our friendly staff and clean community. We appreciate feedback regarding areas for improvement as well and encourage residents and their families to bring concerns to either the appropriate staff or our Executive Director, Cash Benton in person, by phone at [removed] or email: [removed]. Thank you for choosing Carmel Village to be your family member's home. Cash Benton 

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Anonymous 
11 years ago

It’s a very clean place. The staff is excellent. I think they’re understaffed. I would refer anyone there. The food is like a five star restaurant – it’s very good. The parking can be a little limited. We’ve been happy with them. 

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Hoda Storage 
11 years ago

Carmel Village was a miracle for mom and dad after their house flooded. They got an apartment and moved in one day with a level 1 care. I had a couple of disappointments when MOM'S medications were messed up (not the right dosages, not given with food as directed etc.). The caregivers except for one want to just check boxes, escort to meals and dump them. I asked several times to escort to activities, but they don't. I asked that dad would be taken to sit in the sun which he loves, but that doesn't happen. I wish they cared ... read more

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Bob's daughter 
12 years ago

After having my father is a large retirement community and then in a private board and care, it appears after 20 days that I have made a good decision. The facilty is clean and has enough activites to engage my father in his late Alzheimers phase and keep him active. It is a slow process tieing up all the loose ends and they were quite helpful. 

A Place For Mom Customer's profile image
A Place For Mom Customer 
13 years ago

Very Nice 

Frequently asked questions about Carmel Village

How is Carmel Village rated?

Carmel Village has a 4.3 star rating with 272 reviews. 

When is Carmel Village open?

Carmel Village is open now. It will close tomorrow at 12:00 a.m.