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17077 San Mateo Street, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What sticks out most about Carmel Village is the very friendly staff. The facility itself is clean and bright. They have beautiful outdoor space. There are many activities and the activity coordinator is open to feedback you might have. I would absolutely recommend Carmel Village to others looking.
The memory care staff truly cares about their residents. The front desk staff is amazingly friendly and helpful as well.
My father states the food was good at first when he moved in. Lunch is best. Dinner is hit and miss. He stated the quality of food has gone down
Overall it has been a good experience for our loved one and family. There are three meals a day served to the residents. There is a set menu for the residents to order from with a rotating hot dish for the residents to choose from as well.
The biggest thing I would say is I wish that they provided more engaging activities for the residents. I think the staffing issues have played into this - and Covid hasn't helped either. My dad is a picky eater, so others might say that the food is better. They do what they can to accommodate him.
The grounds are beautiful and this is a really nice place. The community is very nice and the layout is great and works for most of the residents. The staff can be non attentive at times and they do not get back to request quickly. They also appear to be understaffed. If you are an independent person then you will be okay, if you need help and depend on the staff then it may not be okay.
Based on what we have available and the price range this community is in a good price range. The staff that they have here and I have had contact with are great with the residents. THey do have different activities for the residents to do and stay busy in the community. My loved one however, is not able to participate but they do care for their residents here at this community.
All I can do is compare to the last place that I was at. Carmel Village is much better. I think the apartment is fine. And they are more organized, more efficient, and quicker in response times.
This community was old and dark and I wanted something brighter and more clean for my loved one.
Carmel Village has a 4.3 star rating with 272 reviews.
Carmel Village is open now. It will close tomorrow at 12:00 a.m.