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Carmel Village
- Assisted Living Facilities
- Fountain Valley, CA
About this business
Location details
17077 San Mateo Street, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our family had an in person tour and the people we met with were very friendly. It is an older facility, but we were able to go up and see the area where the residents would be. However, we were just not really impressed, we know accidents happen within facility but it did not smell as good, but we cannot judge because once again we know it happens. We also did not like the size of the rooms, but the gentlemen who showed us around was great. The grounds were absolutely beautiful, it was prettier to us then any other place in... read more
Nice location, older facility but very clean and helpful, informative staff.
This community staff is super friendly, the only issue we had is when she passed away a family heirloom was missing. The food was not the greatest but they did try to accommodate but my mom she just didn't like it. Room sizes were good, and she had her own porch. I would definitely recommend this community to others.
Carmel Village is perfect for my dad! It is close to our home so we can visit frequently (besides covid). The staff has been very helpful with our requests and my dad likes where he is. Although my dad doesn’t get involved in activities they are there if he wants. The cost is very reasonable for what our family can afford (memory care unit). We are very happy he was able to get into Carmel Village!
Speaking from the assisted living side (not memory care) - staff generally helpful and friendly. Since COVID-19 hit, kitchen and dining room shut down, resident interactions discouraged and and family visits prohibited. Residents encouraged to remain in their room as much as possible. On the positive side, pandemic not a big impact to health at CV. Prepackaged meals delivered to residents rooms based upon resident menu selection, but meal quality taken a nosedive since 3rd qtr 2019. Many meat and poultry servings are compara... read more
Business response:
Thank you for your feedback and for the kind words about our team. This health crisis has certainly been difficult on our residents and team members. We are as disappointed as you are about reduced visits, activities and dining limitations. We are working hard to follow local health orders and guidelines while still creating a positive experience for our residents. We hope the residents will enjoy the creative ways we are providing safe yet engaging activities and amenities as they become available. The safety and security o... read more
I like the facility. I like the staff. I like the costs. I do not like the total lockdown aspect of memory care making my access difficult. I do not like the long hallway that dad must travel for his meals. I do not like that he has no access to the out of doors.
CV has a very pleasant environment with sunny, wide hallways. [Name removed] was great to show us the variety of rooms and explain the different packages. The rooms had lots of natural lighting and were clean. They seemed more like rooms in a nice hotel rather than a sanatorium.
No dogs in mild to moderate memory section!??
Very nice facility. Rooms were clean and spacious. Tour was great. [Removed] was very professional and answered all of my questions. I liked the one price includes everything options.This has promise
Frequently asked questions about Carmel Village
How is Carmel Village rated?
Carmel Village has a 4.3 star rating with 272 reviews.
When is Carmel Village open?
Carmel Village is open now. It will close tomorrow at 12:00 a.m.