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Carmel Village
- Assisted Living Facilities
- Fountain Valley, CA
About this business
Location details
17077 San Mateo Street, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well for the most part things are going positively. We have had normal issues with adjusting of course. The staff does respond well and in a timely manner when we have an issue, so things are going well at Carmel Village.
Things are going good. They are going great. I believe that she is doing well there. She has been in and out of the hospital, so she has not been there a lot, but when she is there, things seem to be going well.
This facility is so sunny and beautiful when you walk in. It is a very welcoming and inviting atmosphere. The staff is very pleasant. The food is actually not to bad here either. Overall, not a bad place so far.
Lovely, Caring, bright and sunny, lots of activities. Some concerns regarding Mom's behavior - they may not take her. She can't have the dog, but there is a resident dog and pet therapy. Memory Care doesn't have a piano.
For the most part we are happy with them. Communication is difficult sometimes. I can tell one staff member things and it doesn't get passed to the rest of the staff. It's clean, and the food is really good, the portions are just large. It's really friendly. We liked the location, and that when I walked in it felt homey, and everyone looked happy and well taken care of.
It was rough in the beginning. My Mother-In-Law is at this facility. There was a little mishap with medication. There was a mistake with the dosage and she was not getting her meds. We were not very happy with that. All in all now that we are getting used to the fact that this is where she lives, we are all adjusting. This was a difficult decision, but it is working out now. I have not been able to visit her yet, but my husband has and things are working out now.
Business response:
Thank you so much for choosing Carmel Village for your Mother-In-Law. Should you ever have any other concerns or need assistance please reach out to me directly. We understand that anytime there is a change all of us may need time to adjust. We appreciate our residents, their families and the trust they place in us. Cash Benton, Executive Director
My mother is living there now; she's hard-of-hearing, so she just can't participate in some activities like bingo, but I feel they could do more to make it more accessible for people who can't hear as well, like big electronic numbers, for example. It also seems shorthanded, but I believe they've hired more people recently.
Business response:
Thank you for your comments and your suggestions for Activities in Carmel Village. Making sure our residents are happy and engaged is a pivotal goal for us each and every day. We will present these ideas at our monthly Activities Meeting with our residents this week to see what types of additions we can make to better enhance the Activities experience. On behalf of all of us here at Carmel Village Thank you for your suggestions.
Close to my parents' house. Nice and quiet, calm energy. Larger community. Evin was very nice and informative. Definite +.
Business response:
Thank you! We appreciate the positive feedback regarding our community. We hope to see your family again soon.
It's really clean and the staff is very friendly. The food is just okay, they have a very limited variety. The people serving in the dinging room don't communicate with the kitchen as well as they could. The transportation is limiting. The state requirement for medicine management and the packaging regulations make it so you can only go through certain pharmacies and it's very restrictive. It also puts peoples plan B at risk and then you have to worry about falling into the doughnut hole.
Business response:
Thank you for your review of Carmel Village and recognizing our friendly staff and clean community. We appreciate feedback regarding areas for improvement as well and encourage residents and their families to bring concerns to either the appropriate staff or our Executive Director, Cash Benton in person, by phone at [removed] or email: [removed]. Thank you for choosing Carmel Village to be your family member's home. Cash Benton
Frequently asked questions about Carmel Village
How is Carmel Village rated?
Carmel Village has a 4.3 star rating with 269 reviews.
When is Carmel Village open?
Carmel Village is open now. It will close tomorrow at 12:00 a.m.