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Carmel Village
- Assisted Living Facilities
- Fountain Valley, CA
About this business
Location details
17077 San Mateo Street, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Based on the observation of my daughters, the tour was itself went okay but did not get a good feel for the community. My daughters notice the staff were more interested in talking among themselves and were not paying attention to the residents. Overall this automatically made us not want to move my wife into this community.
Business response:
Thank you for visiting Carmel Village. We are sorry you felt our community would not be a good fit for your wife. We sincerely understand the importance of the staff-resident relationship and actively work to further train our team to improve this relationship. We welcome the opportunity to provide a better sense of our community. Please join us for Sunday Brunch, or lunch any day that is convenient for you. Feel free to call us so that we may arrange your visit. Thank you again for taking the time to visit and review our co... read more
This community is very clean and has private bedroom for residents. My wife enjoys her meal and loves that it comes with ice cream. She gets assistance with cleaning her room and the staff are very helpful and attentive to misplaced items. My wife participates in the daily activities but she hopes gardening will be included. I would recommend this community because they are making my wife happy, and if she's happy I am happy too.
We toured this community and it had a musty smell, but it's closer to the ocean so that could be a factor. The dining area is open from where the tenants live, so I don't know how well that would be when it rains.
Well for the most part things are going positively. We have had normal issues with adjusting of course. The staff does respond well and in a timely manner when we have an issue, so things are going well at Carmel Village.
Things are going good. They are going great. I believe that she is doing well there. She has been in and out of the hospital, so she has not been there a lot, but when she is there, things seem to be going well.
This facility is so sunny and beautiful when you walk in. It is a very welcoming and inviting atmosphere. The staff is very pleasant. The food is actually not to bad here either. Overall, not a bad place so far.
Lovely, Caring, bright and sunny, lots of activities. Some concerns regarding Mom's behavior - they may not take her. She can't have the dog, but there is a resident dog and pet therapy. Memory Care doesn't have a piano.
For the most part we are happy with them. Communication is difficult sometimes. I can tell one staff member things and it doesn't get passed to the rest of the staff. It's clean, and the food is really good, the portions are just large. It's really friendly. We liked the location, and that when I walked in it felt homey, and everyone looked happy and well taken care of.
It was rough in the beginning. My Mother-In-Law is at this facility. There was a little mishap with medication. There was a mistake with the dosage and she was not getting her meds. We were not very happy with that. All in all now that we are getting used to the fact that this is where she lives, we are all adjusting. This was a difficult decision, but it is working out now. I have not been able to visit her yet, but my husband has and things are working out now.
Business response:
Thank you so much for choosing Carmel Village for your Mother-In-Law. Should you ever have any other concerns or need assistance please reach out to me directly. We understand that anytime there is a change all of us may need time to adjust. We appreciate our residents, their families and the trust they place in us. Cash Benton, Executive Director
Frequently asked questions about Carmel Village
How is Carmel Village rated?
Carmel Village has a 4.3 star rating with 279 reviews.
When is Carmel Village open?
Carmel Village is open now. It will close tomorrow at 12:00 a.m.