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Cavender's Boot City

4.3

About this business

Location details

20835 Gulf Fwy, Webster, TX, 77598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3990 reviews
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Adam H.'s profile image
Adam H. 
rating
2 weeks ago

Yes, I'm a Texan, but I've only owned one pair of Western boots prior to my purchase here. That was when I moved to NJ for a radio job back in the mid-90s and got homesick. Since I dumped those boots many years ago, I needed a new pair for an upcoming gala. The folks here helped me out. I came into the store and told the polite sales lady that I needed some boots that were comfortable and cheap. "Cheap" is relative when it comes to boots or shoes in general, but "comfortable" is a must, and she helped me find exactly what ... read more

Business response:

Hello, Adam. We’re proud to help outfit your Western lifestyle. Thanks for being a valued customer! 

Christopher T.'s profile image
Christopher T. 
rating
4 months ago

Rodeo Ready! This has been my goto for years and will continue to be when it comes to Western Attire! The service is amazing! Patience, they provide and a smile. Yes, there are people in here by the droves and that's cool, it means people like coming here and not just when the rodeo is in town. The prices have always been favorable to me, from Shirts, Boots, Buckles and Hats. 

Business response:

Hello, Christopher. Thanks for the great review! We love being part of your Western lifestyle and are happy to help however we can. Hope to see you back soon! 

Wendy F.'s profile image
Wendy F. 
rating
a year ago

I found the perfect boots in a google search! Cavender's said if I signed up, I'd get 10% off. I signed up and never got the coupon, so I went to the Webster store, where Aubrey and Christian took care of me with a discount and smiles. Christian went and found my boots and brought them to the counter and I am very pleased and more than satisfied! 

Business response:

Hello, Wendy. Thanks for the great review! We appreciate your business and look forward to your next visit. 

Lauren B.'s profile image
Lauren B. 
rating
a year ago

Crystal was an incredible help on our trip today to Cavenders! We don't typically dress more western but felt the urge for a special location coming up. Crystal gave perfect advice for the fit and styling and we couldn't be more grateful. 

Ally Y.'s profile image
Ally Y. 
rating
a year ago

Gonzalo was fantastic - he helped me find the right size and shape the hat I wanted to be exactly the right shape and depth of curve. Truly a kind and patient soul. Definitely recommend coming here for more hats in the future! 

Hannah F.'s profile image
Hannah F. 
rating
4 years ago

Jaimie was so helpful and sweet !!!! Amazing customer service !! Will be back when I need rodeo gear 

Kelli P.'s profile image
Kelli P. 
rating
4 years ago

Noah was fantastic! I highly recommend talking to him if you're having trouble finding a good fit. My husband and I were both able to find good-fitting boots with his help. 

Gigi S.'s profile image
Gigi S. 
rating
4 years ago

I have been to this Cavender's twice now and each time it's an absolute treat! This certainly isn't Kansas,Toto! Coming from Florida to this place is like stepping into a boars hair, leather scented dream! I'm always able to find great gifts and sometimes a little something for myself. I leave here wanting to take a couple pairs of boots and some chic hats, but always show restraint. I may need to try em online, I love the sale area for small grab and go items such as scented candles, horse ornaments, and cow fur coasters. S... read more

Lynn J.'s profile image
Lynn J. 
rating
7 years ago

My husband and I had time to kill so we thought we'd go get him some shirts at Cavender's. As we walked in we were greeted by every employee and asked if we needed help with anything. The store manager even introduced himself to us and ask if we were being helped and treated good. Lol It's nice to get good help and to walk in somewhere and be greeted by people. These days people are on there phones or talking to each other. Customer service means a lot and is what makes me go back to a place. They had a good sale p... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 990 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.