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Cedar Mews Care Home
- Assisted Living Facilities
- Leicester, ENG
About this business
Location details
Hallam Fields Rd Birstall, Leicester, ENG, LE4 3LX, United Kingdom
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My mother has now been at Cedar Mews Care Home for 6 weeks so far and all the staff have made such a positive impact on my mother's health and social well being. Whenever we have contacted the home for any help or advice they have always been able to help and accommodate what is needed.
Business response:
Thank you for your lovely feedback. We are so happy Mum enjoyed her stay and is looking to return. We look forward to seeing you both in the near future.
This was my first visit. We were greeted and made to feel that we were welcome. We were taken to our friend's room. The receptionist was very helpful as wer any staff we came into contact with. Our friend said that he was very comfortable and that everyone was brilliant. When staff came into the room, they were very considerate. He is bed bound and pleased to see that the bed was adjusted obviously to prevent bed sores. We felt that there was a very nice atmosphere (unlike many homes I have been in). Staff were very attuned ... read more
Business response:
Thank you for the review it is important to us that everyone is made to feel welcome to the residents home.
My mother is very well cared for. Exceptional caring staff. Keep me well informed.
Business response:
Thank you so much for the review. It means a lot to staff that you feel reassured with the care your mother receives.
On visiting, over 60 miles away, I always get a friendly welcome. I find the staff helpful and very pleasant. The overall care home is the best I have ever visited. The appearance being more like a hotel.
All the staff including catering, and house management presented as highly professional, very friendly, and caring. We couldn't thank all the staff enough for the support and kindness they demonstrated to myself, my sister and our Mother. The support received and the dignified way her passing was managed helped is enormously. The facilities were excellent and the staff are a credit to the company. We are pleased we chose Cedar Mews, and we would recommend it every time.
Business response:
Thank you for the review and means a lot to know you felt supported. The staff feel privileged to care for residents at Cedar Mews.
The care home is always open to families and they are very enthusiastic about family participation and as such it is always a great way to build relationships with the care staff members. Take this May for example where a boat trip was arranged where family members could attend, which I gladly did, not only was it a fantastic day for all the residents but I also had some great memories and photos from the day for me to cherish. The communication with regards to my mother is always on point and I have advised them to phone me... read more
Business response:
Thank you for the kind words and it really does mean a lot to the staff to hear you feel reassured that Mum is happy and cared for. Really pleased you enjoyed the boat trip with Mum, it is lovely to see families spending quality time with their loved ones.
Lovely home with excellent staff in every area - carers are fantastic. The activities on offer are imaginative and varied; there are lots of outings too. My mum enjoyed her time there - about 20 months. Food is good. When it came to my mum's last few days, the care of both the family and my mum couldn't have been better. Lovely empathetic staff. Good communication on the whole as well.
Business response:
Thank you for the review. It was a privilege to care for your mother here at Cedar Mews she will be missed by all here at Cedar.
I'd like to start with a wholehearted and heartfelt thank you to all the staff at Cedar Mews. They're a truly lovely bunch of people who treat residents like friends and family. Mum was looked after so well from the moment she moved in and each time we visited we left knowing she was safe and happy. Her health and well-being improved while she was there which is a testament to the staff and the high level of care she received. Special thanks must go to the wonderful Dementia Care Manager who went above and beyond, as well as... read more
Business response:
Thank you for the kind response. I will pass on your thoughts to the staff at Cedar.
Our family are absolutely delighted with the care that she is receiving at Cedar Mews. Cedar Mews has a very experienced and capable staffing team, who are able to care for her dementia and Alzheimer's to the highest standards. All care homes have individual care plans, but we, the family, feel that at Cedar Mews, it is very professionally considered and delivered to cater for her complex personal needs. As she is very physically fit, the team have amended the care plans to adapt to her changing behaviours. Cedar Mews has a ... read more
Frequently asked questions about Cedar Mews Care Home
How is Cedar Mews Care Home rated?
Cedar Mews Care Home has a 4.9 star rating with 124 reviews.
When is Cedar Mews Care Home open?
Cedar Mews Care Home is open now. It is open 24/7.