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Cedar Mews Care Home

4.9

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Location details

Hallam Fields Rd Birstall, Leicester, ENG, LE4 3LX, United Kingdom

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4.9127 reviews
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V C's profile image
V C 
a year ago

Everyone is so attentive and friendly. My father is made as comfortable as being at home. He is quite happy and has everything he needs. The home is clean has lots of activities. Food is good and family can participate in everything with him, which makes him feel at home. 

Business response:

Thank you for your lovely review. We are so happy your father is enjoying his stay with us. 

Michael W's profile image
Michael W 
a year ago

My mum was in respite for 2 weeks after Christmas. She had a fantastic time and was welcomed by all the staff. All the activities she did were fantastic. The staff were all so nice and my mum left with a smile on her face. She is already booked in for another respite stay with them and I can't thank them enough for everything they did. 

Business response:

Thank you for the lovely review, your opinions mean everything to us and help us keep to our values: live well today and thrive tomorrow. 

Lee S's profile image
Lee S 
a year ago

My mother has now been at Cedar Mews Care Home for 6 weeks so far and all the staff have made such a positive impact on my mother's health and social well being. Whenever we have contacted the home for any help or advice they have always been able to help and accommodate what is needed. 

Business response:

Thank you for your lovely feedback. We are so happy Mum enjoyed her stay and is looking to return. We look forward to seeing you both in the near future. 

J S's profile image
J S 
a year ago

This was my first visit. We were greeted and made to feel that we were welcome. We were taken to our friend's room. The receptionist was very helpful as wer any staff we came into contact with. Our friend said that he was very comfortable and that everyone was brilliant. When staff came into the room, they were very considerate. He is bed bound and pleased to see that the bed was adjusted obviously to prevent bed sores. We felt that there was a very nice atmosphere (unlike many homes I have been in). Staff were very attuned ... read more

Business response:

Thank you for the review it is important to us that everyone is made to feel welcome to the residents home. 

A B's profile image
A B 
a year ago

My mother is very well cared for. Exceptional caring staff. Keep me well informed. 

Business response:

Thank you so much for the review. It means a lot to staff that you feel reassured with the care your mother receives. 

F Y's profile image
F Y 
a year ago

On visiting, over 60 miles away, I always get a friendly welcome. I find the staff helpful and very pleasant. The overall care home is the best I have ever visited. The appearance being more like a hotel. 

S E's profile image
S E 
a year ago

All the staff including catering, and house management presented as highly professional, very friendly, and caring. We couldn't thank all the staff enough for the support and kindness they demonstrated to myself, my sister and our Mother. The support received and the dignified way her passing was managed helped is enormously. The facilities were excellent and the staff are a credit to the company. We are pleased we chose Cedar Mews, and we would recommend it every time. 

Business response:

Thank you for the review and means a lot to know you felt supported. The staff feel privileged to care for residents at Cedar Mews. 

Neal D's profile image
Neal D 
a year ago

The care home is always open to families and they are very enthusiastic about family participation and as such it is always a great way to build relationships with the care staff members. Take this May for example where a boat trip was arranged where family members could attend, which I gladly did, not only was it a fantastic day for all the residents but I also had some great memories and photos from the day for me to cherish. The communication with regards to my mother is always on point and I have advised them to phone me... read more

Business response:

Thank you for the kind words and it really does mean a lot to the staff to hear you feel reassured that Mum is happy and cared for. Really pleased you enjoyed the boat trip with Mum, it is lovely to see families spending quality time with their loved ones. 

Susan T's profile image
Susan T 
a year ago

Lovely home with excellent staff in every area - carers are fantastic. The activities on offer are imaginative and varied; there are lots of outings too. My mum enjoyed her time there - about 20 months. Food is good. When it came to my mum's last few days, the care of both the family and my mum couldn't have been better. Lovely empathetic staff. Good communication on the whole as well. 

Business response:

Thank you for the review. It was a privilege to care for your mother here at Cedar Mews she will be missed by all here at Cedar. 

Frequently asked questions about Cedar Mews Care Home

How is Cedar Mews Care Home rated?

Cedar Mews Care Home has a 4.9 star rating with 127 reviews. 

When is Cedar Mews Care Home open?

Cedar Mews Care Home is open now. It is open 24/7.