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Hallam Fields Rd Birstall, Leicester, ENG, LE4 3LX, United Kingdom
Get directionsMy mum initially came in for respite when we needed to move her from her home , it was the only home who was willing to help us urgently . The customer relations manager did everything she could to make sure my mum could be moved that day into Cedar, and she was. The home is beautiful , definitely more the posh hotel feel. You're welcomed by a mass of professional and friendly staff every day and these are the same faces , this was really important to us with my mum having Alzheimer's we wanted her to see the same staff and ... read more
Business response:
Thank you for the lovely review it really does mean a lot to know that a resident and their family feel safe and supported.
My dad stayed at Cedar Mews for respite following a stroke he received fantastic care from all carers on his floor Rosemary Walk his room was very nice clean and modern .he loved the choice of food . Thank you Cedar Mews
Business response:
Thank you very much for the review I will ensure the team are informed and it was a privilege to care for your father and see him do so well.
EXCELLENT experience! Our 84 year old Mum with COPD and on oxygen 24 hours a day recently stayed for 8 week respite following a long admittance in hospital. She received the highest outstanding care and all her complex medical needs were met and just as important all her emotional and wellbeing needs too with the same high level of compassion, understanding, support and love from all the staff which was above and beyond. Special thanks to the wonderful and supportive Admissions Manger who went the extra mile to fast-track mu... read more
Business response:
Thank you for the review it is lovely to hear and I will make sure the team are informed. It was a privilege to care for your mum whilst with us and we look forward to visiting us.
I and my husband have had the most excellent support from the staff at Cedar Mews Care Home. I had already chosen the home for respite for my husband because of it's lovely design, atmosphere, expertise and set up. However we reached a crises point and I could not have gone to a better place. Communication and support has been excellent. There is good access to medical care and advice and I feel all the staff are positive and proactive. It has been a massive relief to me to find such a fantastic source of care and support fo... read more
Business response:
Thank you for the review and pleased you have felt supported by all the staff at Cedar Mews.
I'd just like to thank all the staff and management for our treatment over the two weeks. My father was in another care home and I was told he needed to leave that day, I rang Cedars and was greeted with a wonderful member of staff that took away all my pressure, not only did she get him in the next day but she picked him up and looked after him. My father has dementia and was very calm, happy and content at cedars. The staff, care and amenities are incredible and from start to finish it was a professional and caring experie... read more
Business response:
Thank you so much for your kind words, I am so pleased that the team at Cedar Mews were able to provide the care and support required for your father. They are a wonderful team so its no surprise to me that they went above and beyond. Once again thank you for taking the time to leave the review.
Dad stayed here for 4 weeks respite care so he could build up his strength and confidence following a stroke - and it was absolutely the right decision. The care and facilities are excellent. The accommodation is modern, exceptionally clean, yet still homely. The food is incredible, and being able to stay and have a meal with dad at times was lovely for him and the wider family. There are always activities and things to do for residents too. The best thing of all about Cedar Mews Care Home however is the staff team. Everyone... read more
Business response:
Thank you so much for your lovely feedback. We are so happy your father enjoyed his respite stay and is now feeling ready to get back in to life at home.
Everyone is so attentive and friendly. My father is made as comfortable as being at home. He is quite happy and has everything he needs. The home is clean has lots of activities. Food is good and family can participate in everything with him, which makes him feel at home.
Business response:
Thank you for your lovely review. We are so happy your father is enjoying his stay with us.
My mum was in respite for 2 weeks after Christmas. She had a fantastic time and was welcomed by all the staff. All the activities she did were fantastic. The staff were all so nice and my mum left with a smile on her face. She is already booked in for another respite stay with them and I can't thank them enough for everything they did.
Business response:
Thank you for the lovely review, your opinions mean everything to us and help us keep to our values: live well today and thrive tomorrow.
My mother has now been at Cedar Mews Care Home for 6 weeks so far and all the staff have made such a positive impact on my mother's health and social well being. Whenever we have contacted the home for any help or advice they have always been able to help and accommodate what is needed.
Business response:
Thank you for your lovely feedback. We are so happy Mum enjoyed her stay and is looking to return. We look forward to seeing you both in the near future.
Cedar Mews Care Home has a 4.9 star rating with 119 reviews.
Cedar Mews Care Home is open now. It is open 24/7.