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Cedar Mews Care Home
- Assisted Living Facilities
- Leicester, ENG
About this business
Location details
Hallam Fields Rd Birstall, Leicester, ENG, LE4 3LX, United Kingdom
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Mum was only in Cedar Mews from October until her death in December. She was so settled and happy, however, during that time. It was lovely to see staff were always welcome and handled the death with kindness and sensitivity at the same time as being thoroughly professional. I always felt able to speak with them i.e. any concerns.
Business response:
Thank you for the review the staff feels it is a privilege to care for your Mum and lovely to hear how happy and well she is doing.
Mum joined Cedar Mews for end-of-life care in September 2023. We took Mum for her consultation with a consultant, he couldn't believe the difference in Mum. He said:" It's a sign of a very good care home that your mum has done so well. It's a sign she's looked after extremely well, takes medication, is eating well and looked so much better." I have to thank all of the managers and the staff for being so caring and keeping Mum so well.
Business response:
Thank you for the review the staff feel it is a privilege to care for your Mum and lovely to hear how happy and well she is doing.
The greatest asset a company can have is its staff. Well in Cedar Mews this asset is worth its weight in gold. Cedar Mews staff and management are very friendly, extremely patient, efficient and kind. I cannot emphasise enough how excellent all the staff and management are. I am so lucky to have found (and looked at quite a few) a home that took such great care of my mum and that my mum has settled in so well.
Business response:
Thank you for those kind words regarding the staff at Cedar Mews. It is a comfort to know that the family feel confident in the care given to the residents.
Mum has been with Cedar Mews Care Home for seven years and has received the best care you could ask for. They know her so well and the care she receives reflects this, they know when she's not well. They are all so kind and caring and make Mum smile. I can leave Mum knowing she is well cared for. They all say we love your mum. All the staff are amazing, as it's not just a job to them, they genuinely care about every resident.
Business response:
Thank you so much for the review, it really does mean a lot to the staff. I feel privileged to work with such a brilliant team of people and honoured to care for the residents that live here.
My mother has resided at Cedar Mews for over 4 years now and I simply couldn’t be happier with the care and attention she receives. Her Alzheimer's prevents her from being able to carry out basic self-care or from feeding herself. All of this is carried out with utmost care and understanding by a remarkable team of professionals. Attention to detail and preservation of dignity is at the heart of everything they do. Your loved ones could not be in better hands. As a family, we have no hesitation in recommending Cedar Mews.
Business response:
Thank you for the review. It is lovely to hear how happy you and your family feel and how the staff are appreciated.
The dementia lead welcomed my mother for her second visit to Cedar Mews Care Home, Birstall. My mother was treated with the utmost dignity, respect and kindness whilst at the home but she unfortunately passed away during her stay. The staff were there to support my mother throughout her final hours and extended their support to me which I greatly appreciated. I would like to thank the whole team for their compassion and empathy throughout this difficult period. Thank you all.
Business response:
Thank you for your kind words. We were all so sorry that your mum's stay turned out to be a brief one but are very grateful for your five-star review. Our warmest wishes to you and your family.
My grandad has been with Cedar Mews Care Home for only a few weeks after leaving another care home, he has returned to himself again and is now the happy man we know and love. The care and love he is receiving are giving all his family so much comfort and we love how much he is doing with them too.
Business response:
What a wonderful review, thank you. The team looking after your grandad will be delighted to hear that their efforts have made such a difference. 'Family' is what life at Cedar Mews is all about so I'm particularly glad that you are feeling the comfort this brings.
My Mum has a rare form of dementia which means she can hardly speak anymore, yet the wonderful carers at Cedar Mews have built a wonderful relationship with her. The team have become like an extended family to us, they are so kind and diligent with all the residents. This home is really rare in the level of care it provides and that is due to the wonderful people, their compassion and always going the extra mile. I couldn't recommend it highly enough and it is a comfort to know Mum is safe and beautifully cared for. We are w... read more
Business response:
Thank you so much for acknowledging the wonderful work of the staff at Cedar Mews, it means so much to have their efforts recognised. We set out to create a relaxed environment for both residents and their families so I'm really pleased that comes across; we will look forward to welcoming you again soon! Kindest Regards, Rob.
As soon as I walked into Cedar Mews Care Home it felt friendly and relaxing. All staff were kind, happy, positive and helpful. I left very reassured that Mum was safe and happy and all of her needs were met to a very high standard. I have experienced many homes due to my mum's care needs and Cedar Mews by far exceeds the standards of any of them, it's an outstanding care home!
Business response:
Thank you so much for your kind review, we have a wonderful team at Cedar Mews and I know they will be over the moon with your comments. Thank you!
Frequently asked questions about Cedar Mews Care Home
How is Cedar Mews Care Home rated?
Cedar Mews Care Home has a 4.9 star rating with 124 reviews.
When is Cedar Mews Care Home open?
Cedar Mews Care Home is open now. It is open 24/7.