Cedar Mews Care Home

4.8

Assisted Living Facilities
Leicester, ENG

About this business

Wellness Assisted Living Facilities

Location details

Hallam Fields Rd Birstall, Leicester, ENG, LE4 3LX, United Kingdom

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4.8141 reviews

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Neal D

2 years ago

The care home is always open to families and they are very enthusiastic about family participation and as such it is always a great way to build relationships with the care staff members. Take this May for example where a boat trip was arranged where family members could attend, which I gladly did, not only was it a fantastic day for all the residents but I also had some great memories and photos from the day for me to cherish. The communication with regards to my mother is always on point and I have advised them to phone me... read more

Business response:

Thank you for the kind words and it really does mean a lot to the staff to hear you feel reassured that Mum is happy and cared for. Really pleased you enjoyed the boat trip with Mum, it is lovely to see families spending quality time with their loved ones.

Susan T

2 years ago

Lovely home with excellent staff in every area - carers are fantastic. The activities on offer are imaginative and varied; there are lots of outings too. My mum enjoyed her time there - about 20 months. Food is good. When it came to my mum's last few days, the care of both the family and my mum couldn't have been better. Lovely empathetic staff. Good communication on the whole as well.

Business response:

Thank you for the review. It was a privilege to care for your mother here at Cedar Mews she will be missed by all here at Cedar.

Sophie H

2 years ago

I'd like to start with a wholehearted and heartfelt thank you to all the staff at Cedar Mews. They're a truly lovely bunch of people who treat residents like friends and family. Mum was looked after so well from the moment she moved in and each time we visited we left knowing she was safe and happy. Her health and well-being improved while she was there which is a testament to the staff and the high level of care she received. Special thanks must go to the wonderful Dementia Care Manager who went above and beyond, as well as... read more

Business response:

Thank you for the kind response. I will pass on your thoughts to the staff at Cedar.

Keith I

2 years ago

Our family are absolutely delighted with the care that she is receiving at Cedar Mews. Cedar Mews has a very experienced and capable staffing team, who are able to care for her dementia and Alzheimer's to the highest standards. All care homes have individual care plans, but we, the family, feel that at Cedar Mews, it is very professionally considered and delivered to cater for her complex personal needs. As she is very physically fit, the team have amended the care plans to adapt to her changing behaviours. Cedar Mews has a ... read more

D P

2 years ago

Mum was only in Cedar Mews from October until her death in December. She was so settled and happy, however, during that time. It was lovely to see staff were always welcome and handled the death with kindness and sensitivity at the same time as being thoroughly professional. I always felt able to speak with them i.e. any concerns.

Business response:

Thank you for the review the staff feels it is a privilege to care for your Mum and lovely to hear how happy and well she is doing.

C H

2 years ago

Mum joined Cedar Mews for end-of-life care in September 2023. We took Mum for her consultation with a consultant, he couldn't believe the difference in Mum. He said:" It's a sign of a very good care home that your mum has done so well. It's a sign she's looked after extremely well, takes medication, is eating well and looked so much better." I have to thank all of the managers and the staff for being so caring and keeping Mum so well.

Business response:

Thank you for the review the staff feel it is a privilege to care for your Mum and lovely to hear how happy and well she is doing.

Glynn J

2 years ago

The greatest asset a company can have is its staff. Well in Cedar Mews this asset is worth its weight in gold. Cedar Mews staff and management are very friendly, extremely patient, efficient and kind. I cannot emphasise enough how excellent all the staff and management are. I am so lucky to have found (and looked at quite a few) a home that took such great care of my mum and that my mum has settled in so well.

Business response:

Thank you for those kind words regarding the staff at Cedar Mews. It is a comfort to know that the family feel confident in the care given to the residents.

A W

2 years ago

Mum has been with Cedar Mews Care Home for seven years and has received the best care you could ask for. They know her so well and the care she receives reflects this, they know when she's not well. They are all so kind and caring and make Mum smile. I can leave Mum knowing she is well cared for. They all say we love your mum. All the staff are amazing, as it's not just a job to them, they genuinely care about every resident.

Business response:

Thank you so much for the review, it really does mean a lot to the staff. I feel privileged to work with such a brilliant team of people and honoured to care for the residents that live here.

Paul C

2 years ago

My mother has resided at Cedar Mews for over 4 years now and I simply couldn’t be happier with the care and attention she receives. Her Alzheimer's prevents her from being able to carry out basic self-care or from feeding herself. All of this is carried out with utmost care and understanding by a remarkable team of professionals. Attention to detail and preservation of dignity is at the heart of everything they do. Your loved ones could not be in better hands. As a family, we have no hesitation in recommending Cedar Mews.

Business response:

Thank you for the review. It is lovely to hear how happy you and your family feel and how the staff are appreciated.