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Cerritos INFINITI
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 Studebaker Rd., Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Had a good experience. Was thankful that he looked over everything and realized I didn’t really need an oil change just filter change bc they didn't reset it from my last oil change
Business response:
Thank you for taking the time to share your positive experience with us at Cerritos INFINITI. We genuinely appreciate your feedback and are thrilled to hear that our team provided you with attentive service by thoroughly reviewing your vehicle's maintenance needs. It's wonderful to know that our technician's careful attention to detail saved you from an unnecessary oil change and that we were able to address the actual need with just a filter change. We take pride in our honest approach to automotive service and are committe... read more
Have beem a customer for a long time, staff has always been excellent and friendly. Eduardo who is my current service advisor has taken good care of car needs and very helpful with car maintrnance support.
Business response:
We are thrilled to hear about your continued loyalty as a long-term customer. Your appreciation for our team's excellent and friendly service truly means the world to us. It's wonderful to know that Eduardo has been providing you with outstanding care for your vehicle needs and helpful maintenance guidance. Having dedicated customers like you who recognize the quality service we strive to deliver every day is what drives our team at Cerritos INFINITI to maintain our high standards. Thank you for sharing your positive experie... read more
Very friendly and gives good detail on service given and has great options and resources
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our friendly approach and thorough explanations means so much to us. We take pride in providing detailed information about our services and ensuring our customers have access to excellent options and helpful resources. Thank you for taking the time to share your feedback - it truly motivates our team at Cerritos INFINITI to continue delivering exceptional service.
Very friendly and welcoming He understood the recall situations very well and well helped me
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team provided such a welcoming experience and demonstrated thorough knowledge when assisting you with the recall matter. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience with Cerritos INFINITI.
Representatives are nice, helpful and knowledgeable. Would like to have more amenities since the wait is so long.
Business response:
We are glad to hear that our team members provided you with helpful and knowledgeable service. It means a great deal to us at Cerritos INFINITI that you found our representatives to be approachable and well-informed during your visit. We understand that waiting can feel lengthy, and we truly appreciate your suggestion about enhancing our amenities. Your feedback helps us identify ways to make the experience more comfortable for our valued customers. We are committed to continuously improving our facilities and services to be... read more
100% satisfied with the service at Cerritos Nissan. Great customer service by Krista Yasais. Will recommend to friends and family.
Business response:
Thank you for your complete satisfaction with your experience at Cerritos INFINITI! We're delighted to hear about the excellent customer service from Krista. We appreciate your recommendation to friends and family and your trust in our service.
Very professional and courteous staff. I came in without an appointment for a minor issue with my car Krista was very helpful ordered the part and took care of the problem right away. Quality service is a priority on this dealership.thank you Krista….
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our staff to be professional and courteous during your visit.
Service advisor Tim Collins was courteous and very professionally. Tim provided transportation so I did not have to wait. He had knowledge about the work that was to be gone. Great Job.
Business response:
We are delighted to hear that your service advisor provided such courteous and professional assistance throughout your visit. It sounds like the transportation arrangement made your experience much more convenient, allowing you to take care of other things while your vehicle was being serviced. We truly value customers like you who take the time to recognize when our team demonstrates strong knowledge about the work being performed.
Great service. Great knowledge about the work that was suppose to be done. This is my third time using them.
Frequently asked questions about Cerritos INFINITI
How is Cerritos INFINITI rated?
Cerritos INFINITI has a 4.3 star rating with 1,455 reviews.
When is Cerritos INFINITI open?
Cerritos INFINITI is closed now. It will open at 9:00 a.m.