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18707 Studebaker Rd., Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 9:00 p.m. |
Very professional and courteous staff. I came in without an appointment for a minor issue with my car Krista was very helpful ordered the part and took care of the problem right away. Quality service is a priority on this dealership.thank you Krista….
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our staff to be professional and courteous during your visit.
Service advisor Tim Collins was courteous and very professionally. Tim provided transportation so I did not have to wait. He had knowledge about the work that was to be gone. Great Job.
Business response:
We are delighted to hear that your service advisor provided such courteous and professional assistance throughout your visit. It sounds like the transportation arrangement made your experience much more convenient, allowing you to take care of other things while your vehicle was being serviced. We truly value customers like you who take the time to recognize when our team demonstrates strong knowledge about the work being performed.
Great service. Great knowledge about the work that was suppose to be done. This is my third time using them.
I have purchased three infiniti vehicles over the past 20 years, serviced by Norm Reeves. I am very satisfied with the team at Norm Reeves.
EXCELLENT SERVICE ADVISOR EDWIN RIVAS. HE IS ALWAYS VERY KNOWLEDGEABLE AND EXTREMELY COURTEOUS. THIS DEALERSHIP IS EXCEPTIONAL.
Outstanding purchase experience. Knowledgeable staff. Stylish and reliable cars. I highly recommend Norm Reeves Cerritos Infiniti.
Business response:
Thanks so much for recommending us. We're so pleased to learn that our team continues to be the best at what they do!
Originally purchased a 2006 M35 here and John Yarber kept it in fine condition with excellent service. Just replaced it with a 2023 QX60 sold to me by Byron Jackson who worked with me for over a year to get me the car I wanted - ended up special ordering it. Byron was helpful during the whole supply chain issue to keep me informed on what features the QX60 would have and when it would finally arrive.
Business response:
Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!
The great service team at Norm Reeves is worth the drive every time for me.
Business response:
Thank you for the kudos! We are happy we could make your experience a memorable one.
Very friendly service advisors. Quickly took care of my request and off I went. The car needed a couple of days for service so I was provided a very nice loaner vehicle. Thank you all.
Business response:
We are so pleased to hear that your needs were met by our team, Jay! Thank you so much for the kind review and rating, and we look forward to working with you again! Take care.
Cerritos INFINITI has a 4.3 star rating with 1,142 reviews.
Cerritos INFINITI is open now. It will close at 9:00 p.m.