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18707 Studebaker Rd., Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Staff is always very helpful. This is my second purchase with them and not one complaint. Arcee C. in service is the best ! Keep up the good work.
Business response:
We appreciate you taking the time to leave us this feedback on our service team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service ( well done ) Repair took care of Great customer service ( well done ) Repair took care of my AC problem and car is working perfect now They also added 12 months or 12K miles warranty on it However they don't offer shuttle service or loan car
Business response:
Thanks for the excellent rating on your service visit, we appreciate the feedback. Have a great day!
The Cerritos Dealer and it staff speak for themselves in the service they provide in every way the customer, the servlce they provide on your vechicle. You have an EXCELLENT STAFF. Thank you
Business response:
Thank you so much for the fantastic feedback on our team, Cookie! We strive to provide the best service to all our customers, and we really appreciate the 5-star review. Until next time, take care!
We had an excellent experience once again! We will continue to be part of the Infinity family as returning customers for 15 years. The service has always been top notch. Thank you all from Sales department with Grace to John in the service department.
Business response:
We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!
I had a excellent experience last week when I had my car serviced by Cerritos Infiniti. My Service Advisor Edwin went above and beyond his duties to listen to my concerns and questions I had on my vehicle. Edwin took what I believed I was experiencing with the vehicle and issued a service order to a mechanic (don't know his name) at the dealership that Edwin knew would take the time to understand and review my claims of poor acceleration, power and transmission delays. Thanks to Edwin and the mechanic, they were able to diag... read more
Business response:
Thank you for this absolutely glowing review and feedback on Edwin! We're so pleased that he and our team here at Cerritos Infiniti were able to give you such a fantastic service experience. Thank you for sharing and leaving us a 5-star rating, we hope to see you again. Take care!
Great Job, done well and on time i will return for any additional service. I would like to receive additional discounts because I am a loyal customer..
Business response:
Thank you for the great review and 5-stars!
Exceptional care taken to keep customer informed make sure they treated well , kept in the loop of anything changes. Covid 19 precautions followed & explained , felt secure / reassured
Business response:
We are so happy to hear your experience at our dealership was a great one! We really appreciate you taking the time to share this!
Nice clean place, great service, great people. Customer service is excellent, I really appreciate when I was told about a problem I didn't know about. Very much appreciated
Business response:
Thanks for the positive feedback and 5-star rating, Peter!
Best service. The knowledge of the service department is always an A+. I like the service here and will come back without hesitation. Shout-out to John Yarber.
Business response:
We really appreciate the 5-stars and positive review about John, Veronica!
Cerritos INFINITI has a 4.3 star rating with 1,431 reviews.
Cerritos INFINITI is closed now. It will open at 9:00 a.m.