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Champion Windows and Home Exteriors of Cincinnati
- Windows Installation
- Cincinnati, OH
About this business
Location details
12121 Champion Way, Cincinnati, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THEY FIT THEM IN WHEN THEY COULD, WAS SUPPOSED TO TAKE 3 DAYS, IT TOOK 3 MONTHS
There have been multiple errors in measuring, getting my order correct, and getting my windows built. When my windows were finally ready, on the day of the install noone showed up. I received a call3 hours after the install time telling me that you were trying to find an installer. You did not uphold the promise the salesperson gave us and your customer service is horrible. I would never ever recommend your company and if I could I would get my money back and cancel the loan agreement I would do it in a heartbeat and go with... read more
Business response:
We're sorry you weren't satisfied with your recent experience, [Member Name Removed]. We appreciate you sharing your concerns so we can address them and prevent them from happening in the future. Please call us in national customer care so we can discuss this with you directly – 513-327-7338. Thank you.
We are STILL waiting for our window order that was placed June 2, 2021 to be completed. Windows were to be installed late August, early September 2021- we went months without hearing a word and unable to get answers. When they finally came to install windows in late October 2021, ALL but TWO windows were incorrectly measured. Company lacks integrity. Customer service is nonexistent. Would not recommend this company.
Business response:
[Member Name Removed], we apologize for the extended wait you're describing. We're looking into this on our end to learn more about your project. Please call our national customer care department at your convenience to discuss - (513) 327-7338. We look forward to hearing from you.
Ipaid for the service and still waiting on the work to be completed and it has been three months
Terrible, signed contracts in July 2021, for over $43,000 of windows and doors with estimate of 9 to 10 weeks. By November with no contact I started calling. Part of install then happened in December, 5 wrong windows, one missing and grand entrance front door missing. Starting late January 2022 I started calling. Still not complete and I have been working diligently the last 4 weeks to get resolve. No call backs. It is like I don't exist. I am relocating for work and need to sell my home. I guess I can tell potential buyers ... read more
Frequently asked questions about Champion Windows and Home Exteriors of Cincinnati
How is Champion Windows and Home Exteriors of Cincinnati rated?
Champion Windows and Home Exteriors of Cincinnati has a 4.4 star rating with 2,753 reviews.
When is Champion Windows and Home Exteriors of Cincinnati open?
Champion Windows and Home Exteriors of Cincinnati is open now. It will close at 5:00 p.m.