Charter Senior Living of Hermitage's cover image

This profile has been claimed by the business owner or representative.

Charter Senior Living of Hermitage

4.3

About this business

Location details

4131 Andrew Jackson Pkwy, Nashville, TN, 37076, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3139 reviews
Select a rating
Family Member's profile image
Family Member 
11 years ago

It's clean, and the staff is friendly. They have plenty of activities and are quick to respond to requests or concerns. My mom and dad both like the food. We liked the location, and how outstanding the people were. Once I saw it, I realized there wasn't anything else that compared in the area. It's like night and Day compared to McKendree Village. 

Adjusting to Assisted Living in TN's profile image
Adjusting to Assisted Living in TN 
11 years ago

This is tough. I'm writing as the daughter of a person who lives here. I really like PL at Hermitage. My mom's adjustment has been tough, but it would be wherever she moved to. She hated it at first. Now that she has somewhat adjusted to a different living arrangement, she is doing better. She really likes the staff and many of the residents. She is in a one bedroom, one bath studio. I love it and I think it's clean, cute and enough room for her. She disagrees, but she's adjusting. Keep in mind, she left a 2 story, 3 bedroo... read more

Anonymous's profile image
Anonymous 
11 years ago

I have ben completely satisfied with Provision Living. The care & evaluation my aunt has received has been top notch. My aunt has adjusted beautifully even though the first day was quite challenging. The staff handled my aunt's reluctance & probably fear in a very professional manner. 

Visitor's profile image
Visitor 
12 years ago

This was a really good community and would move my loved one here is she needed a higher level of care. They have a dedicated memory care unit. Their prices for memory care are comparable to other communities that are assisted living. The community is more diverse and is a little bigger then the others. 

Deb's profile image
Deb 
12 years ago

Everybody is very welcoming. My brother felt comfortable there from the beginning. It's pretty pricey but assisted living anywhere is going to be expensive. The activites are good. He does appreciate those. He likes any of the games like bingo and he likes the movie nights. Anytime someone comes in, like to play the harmonica, it's something different that he's not normally exposed to. My mother-in-law and father-in-law were there about 4 years ago so I had a comfort level going in because I know they were happy there. Now ... read more

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

This is by far the best place we have seen. When the time comes this is where we'd like to be. 

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

Visited. A possibility for my mom and dad. 

Anonymous's profile image
Anonymous 
2 months ago

Our family's experience here was very difficult. Even with extra support, our loved one did not receive the level of safety and care we expected. The outcome was heartbreaking, and we feel that the most basic responsibility-to keep residents safe-was not met. Families considering this place should ask direct questions and look beyond appearances. 

Business response:

We are deeply sorry to hear that your family’s experience with us did not meet your expectations. We understand how emotional and challenging it can be when a loved one needs support, and we know the trust families place in us is significant. Our team worked hard to provide care tailored to your loved one’s needs, and while we are saddened that the experience was not what you hoped for, please know that the safety, dignity, and well-being of our residents remain our highest priority. We value feedback as it helps us grow and... read more

Michael's profile image
Michael 
6 months ago

I wouldn't send anyone to this facility that has any level of mental decline. Their administrative staff are liars, and they fully refunded [name removed] move-in fee after being caught in lies multiple times. I wouldn't drop my garbage off at this place. The care staff were nice, but they were unable to provide [name removed] the care that was promised that would help him thrive as someone with cognitive issues. 

Frequently asked questions about Charter Senior Living of Hermitage

How is Charter Senior Living of Hermitage rated?

Charter Senior Living of Hermitage has a 4.3 star rating with 139 reviews. 

When is Charter Senior Living of Hermitage open?

Charter Senior Living of Hermitage is open now. It will close tomorrow at 12:00 a.m.