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Charter Senior Living of Hermitage
- Assisted Living Facilities
- Nashville, TN
About this business
Location details
4131 Andrew Jackson Pkwy, Nashville, TN, 37076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My husband was there. He had some dementia and they kept sending him to the ER when he wouldn't cooperate. And he then wound up in a psychiatric hospital. Several times. Too many personal items disappeared. Constant turnover of staff. Promised snacks not always provided. Food however was very good; especially the choice of entrees presented at each meal. Courtyard outside had no shade.
We toured Charter Senior Living of Hermitage when searching for an Assisted Living facility for our loved one. The residents and staff were friendly. However, it was more expensive than our other top choice and the rooms seemed to be about the same size. Ultimately, my loved one chose the other facility that we had looked at/toured.
We picked this facility, because it was a small community and Mother could bring her cat. They are responsive and resident focused. They offer, a salon onsite, tons of activities of all kinds. Something for everyone. I would recommend to other families.
Business response:
Hi Colleen, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I think the way the food is presented and served is good. It appears that there are several activities available for the residents to participate in, and the staff seem to try to engage the residents in the activities. The nurse on the night shift is very hard to understand when speaking to the family on the phone.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The entire staff treats the residents, especially the ones in the memory care unit, like it was their own mom and dad. They really take good care of them. The facility is great. I don't have anything I would say they need to improve on.
The staff is very friendly and personable and make an effort to get to know the residents as well as their family members to make it more of a home like experience. I think that is very important. I would absolutely recommend Charter to others looking.
They are wonderful people at this community. They are very caring and they have made the transition with my loved one much easier. The tour was wonderful, they were very accommodating, very warm and open with me and they made it a great experience for me. I would refer other people to this community also. There are also nursing staff available for the residents all the time which helps.
Wonderful community with fantastic nurses.
I would advise to be patient with this community and hopefully things will improved staffing is the biggest issue.
Frequently asked questions about Charter Senior Living of Hermitage
How is Charter Senior Living of Hermitage rated?
Charter Senior Living of Hermitage has a 4.2 star rating with 145 reviews.
When is Charter Senior Living of Hermitage open?
Charter Senior Living of Hermitage is open now. It will close tomorrow at 12:00 a.m.