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Charter Senior Living of Hermitage
- Assisted Living Facilities
- Nashville, TN
About this business
Location details
4131 Andrew Jackson Pkwy, Nashville, TN, 37076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall has been great. Lots of activities, Mom has been very busy. Staff is great. All super helpful. Residence has been clean and well maintained. My only concern has been frequent staff turnover at the highest nursing levels and activity director.
Business response:
Thank you for your feedback! We’re glad your mom is enjoying the activities and that you’ve had a positive experience with our team. We also appreciate your feedback regarding staff consistency.
The staff has been wonderful and caring, from administration to aides. Yes, we would recommend Charter Senior Living of Hermitage to others
Business response:
We are grateful that our staff, from administration to aides, made such a meaningful impact. Your recommendation means everything to us.
The facility was average after visiting several others. It seemed a bit small to me. Greta was a great help with information, but it just doesn't seem to meet our needs.
Business response:
Thank you for taking the time to visit our community and share your feedback. We're glad Greta was able to provide helpful information during your visit. We understand that every family has unique needs, and finding the right fit is important. We appreciate you considering our community and wish you all the best as you continue your search. If you need anything along the way, please know we're here for you.
This is a wonderful place to live! My husband and I both love our villa. The people are all great, especially [name removed] and [name removed] who showed us the place.
Everyone was very friendly and professional. The residents seemed very happy there. The place was very clean and the two bedroom villa we visited was lovely. We are definitely considering moving here.
Business response:
We are delighted to hear about your wonderful experience! Your kind words about our friendly team and happy residents truly inspire us!
I would highly recommend Charter to anyone. Everyone there has been amazing and so helpful with my brother. They are amazing
From the moment we walked through the doors at Charter of Hermitage, we knew we found the right place for our loved one. The staff is warm, attentive, and truly treats each resident like family. The leadership team is hands-on and genuinely committed to providing outstanding care and meaningful engagement every single day. The building is clean, welcoming, and thoughtfully designed, and the activities offered keep residents active, social, and smiling. Communication with families is excellent, and we’ve always felt informed ... read more
Business response:
Georgia, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I like how friendly people are. When there is an issue they try to address it promptly. They have a system where my dad picks out ideas he wants for his meal the next day. He doesn't always get what he's requested. At times it's hit and miss. Overall though I feel that they do a very good job here and care about the people who live her. This means a lot
Business response:
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
A 5 for every category. The facilities, medical and ancillary staff were all amazing! The staff treated my Mother in law like family. They were very compassionate.
Business response:
Hi Rachel, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Frequently asked questions about Charter Senior Living of Hermitage
How is Charter Senior Living of Hermitage rated?
Charter Senior Living of Hermitage has a 4.2 star rating with 150 reviews.
When is Charter Senior Living of Hermitage open?
Charter Senior Living of Hermitage is open now. It will close tomorrow at 12:00 a.m.