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Charter Senior Living of Newport News

4.3

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Location details

655 Denbigh Blvd, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3168 reviews
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T Conner's profile image
T Conner 
a month ago

Charter is a very clean, nice facility. Nice cafeteria and food options. Nice rooms with French doors and garden view. Treated my Uncle very well. Yes would recommend. Clean, nice facility. Great food services and rooms. 

Becky P's profile image
Becky P 
5 months ago

The memory unit staff was excellent and attentive to everyone's needs. The variety of meals was very rewarding. Any questions we had for any staff was answered in a timely fashion. The activity in the unit was simple but rewarding to the guests. 

Business response:

Hi Becky, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! 

Anonymous's profile image
Anonymous 
a year ago

I would recommend but with some reservations. 

Business response:

Hi, thank you for sharing your positive experience! 

Becky P's profile image
Becky P 
a year ago

Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with. 

Business response:

Hi Becky, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

anonymous's profile image
anonymous 
2 years ago

I would recommend Charter Senior Living of Newport News to other families searching for their loved ones. 

Peggy K's profile image
Peggy K 
3 years ago

Our loved one was only there for a short time, but we had a wonderful experience. When we first took the tour we had stopped to speak with a few residents and asked them if they liked living there and they said they loved being at Charter Senior Living. Everyone there seemed so happy, and active. The residents always had a smile on their face and you could hear them bantering back and forth with the staff members. It has such a positive and happy atmosphere to it. The staff members are just wonderful. Every evening and even ... read more

Billy Simpkins's profile image
Billy Simpkins 
3 years ago

The only problem we think this community has ran into is just with staffing and loosing some workers but we understand that is everyone, overall this community is really nice and we have heard no complaints from our loved one. We are happy we got our loved one a first floor apartment. They have a ton of different activities to keep the residents busy. One week they had like a big "take a cruise" where they would do different things each day and at the end of the week had a big cruise dinner where families could come. They ha... read more

Anonymous's profile image
Anonymous 
3 years ago

I toured Charter Senior Living of Newport News and we would have gone here, but there were no openings. They participated in PACE, so if we ran out of funds we knew that there would an alternative. We wouldn't have had to find Medicaid, as I was looking at long-term solutions. There was no availability at this location, so we chose the Charter Senior Living in Williamsburg. 

anonymous's profile image
anonymous 
3 years ago

We had a very good tour experience with Charter Senior Living of Newport News. The only downfall was the size of the facility, we felt it was too big and that our loved one may get lost. 

Frequently asked questions about Charter Senior Living of Newport News

How is Charter Senior Living of Newport News rated?

Charter Senior Living of Newport News has a 4.3 star rating with 168 reviews. 

When is Charter Senior Living of Newport News open?

Charter Senior Living of Newport News is open now. It will close tomorrow at 12:00 a.m.