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Charter Senior Living of Towson
- Assisted Living Facilities
- Baltimore, MD
About this business
Location details
6451 North Charles St, Baltimore, MD, 21212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Visited Emeritus At Towson on 5/17/2013 I liked.
We loved this place. Director was great. Employees were great to us.
I took a tour of this facility and liked it very much. I still have much more footwork, but this is one I think she would like.
great place
Beautiful facility...welcoming, bright, and cheery. Staff was helpful and friendly. We loved this place.
The staff are very nice and kind. But my mom's room is always dirty and never gets cleaned. There will be poop all over everything that is dried and crusty when we come visit. Admin made promises they couldn't deliver. Staff is very sweet. We love the staff. That's why we have stayed. But the housekeeping needs serious work Knowing they are dealing with memory care people they need to be on top of checking their rooms.
They could improve on being a little more active with getting my mom up in the am and helping her dress. Weekends there are few people working. I'm not of the same happens with others.
We moved my parents to [facility name removed] last month. Charter was a train wreck. Poorly managed, Executive Director is incompetent, staff are unfriendly and unhelpful. Only the dining staff are kind and professional, as was the woman in charge of submitting their insurance claims. The PT company that operates independently within the same facility is also great. Very professional and compassionate. But overall, no, I would not recommend Charter.
A beloved 99 year-old friend was at Charter in Level 3 care (bed bound requiring complete care) for the last year. Thankfully she has just been moved. I gather that the care for persons who can care for themselves there is adequate -- reported from another friend there who is able to advocate for herself. I would NEVER recommend this place for someone who needs complete care. The nursing/nursing assistant care was perfunctory. No love there. Often the wait was 30 minutes or longer when the call bell was rung. Only the dietar... read more
Frequently asked questions about Charter Senior Living of Towson
How is Charter Senior Living of Towson rated?
Charter Senior Living of Towson has a 4.3 star rating with 189 reviews.
When is Charter Senior Living of Towson open?
Charter Senior Living of Towson is open now. It will close tomorrow at 12:00 a.m.