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Chuze Fitness
- Gyms
- Westminster, CO
About this business
Location details
8601 Sheridan Blvd, Ste 500, Westminster, CO, 80003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Great gym but sooooo overcrowded. People go there and sit in machines for 20 min and use their phones or chat with a buddy. Good luck getting a workout in on peak times. The cinema room is great for cardio if you come at the right time. Easy to lose track of time on there. The sauna and pool are great but aren't included in the basic package. Was great when they opened but really so busy you can't workout and keep your heart rate up at the same time.
Business response:
Thank you for leaving us a review, TJ. We understand that the facility can get quite crowded at times. We expect the crowds to lessen as we move towards the warmer months and as we continue to grow our facilities in the Denver area. We're glad you love the pool and saunas! Cheers to springing forward! Kind regards, Member Services
We just left the Westminster Colorado location where on multiple occasions we have had the same problem with staff inventing rules regarding set up before the classes. Not only is there no consistency between the Broomfield and Westminster locations regarding policies, even with in the same location there is no consistency is between the morning classes and the afternoon classes or depending on the day o the week. It seems like each week different managers make up a different policy which then is not enforced or continued e... read more
Business response:
Hi Sia, Thank you for taking the time to leave us feedback on your most recent experience. We care about our members and while we do ask that everyone who leaves the facility to quickly check back in for security/liability issues would hate for someone to not feel comfortable coming in. I've tried to get in touch with you to hopefully clear up any miscommunication on this and hear more about your experience. If you could, please reach out to me at Cody@Chuzefitness.com. In health, Cody Brightwell District Manager
I'm writing this review after a few bad experiences at The Westminster location. I pay for a premium membership which is $40 a month and it includes guests privileges 7 days a week. The package below it is $20 a month and only includes guest privileges on weekends. I was in class one day and my husband got off work late and was going to meet me at the gym a little bit later (which means we wouldn't be walking in together). Upon walking in my husband was immediately harassed by a manager named Mike. Questioning whether he was... read more
This review refers specifically to the Broomfield Chuze. The facility as a whole is ok, though they don't have massage beds, only chairs, unlike other Chuze facilities. And they don't really have enough chairs; there is often a wait. But the main problem with this particular location is the group exercise room. There is inadequate ventilation and cooling in this room, so it is always too hot, damp and unpleasant-smelling. Zumba classes for example often have almost 50 participants, and there are only 3 ceiling fans to a... read more
If there was an option to give this chuze fitness zero stars I would. From the time that i started this account at chuze fitness it had been nothing but problems. I moved to Westminster from a from arvada and it just so turned out that chuze fitness was only about two miles away from my house. So I figured what the hell. So I signed up for a $21.99 account, thinking that it would be mor convenient, it however was not. When I first started my account it was based on a number of lies. Such as that I would get a complime... read more
Business response:
Robert, After the cops were called on you the management teamed reviewed the footage and determined that our team made the right call that night. After yelling at our team and the members walking in and out of the gym, our supervisor asked you to leave the premises, which you did not and continued to harass our members and staff. While at Chuze Fitness we pride ourselves having a friendly staff and great customer service, we will not tolerate someone verbally assaulting our staff and members, which is why the choice was m... read more
I was a long time customer of this place and one of the first 100 people to sign up when they first opened. Always loved there customer service and recommended to everyone....when I had to move away for sometime and wasn't able to come here due to distance and the fact that they didnt have a gym in my area they refused to work with me. I was advised to call customer service and was told that I would released ov my contract and that I had nothing to worry about.... I thought this was awesome.... I moved back to the are were ... read more
Business response:
Hi Manuel, I appreciate you taking the time to speak with me on the phone about this matter and allowing me to try to clear up any confusion about this. We try to make our cancellations as easy and painless as possible and only require a written signature, a 10 day notice to cancel and a $50 cancellation fee if the membership is in a 12 month agreement, instead of paying the remaining balance owed on the agreement. We try to be as up front as possible about the cancellation fee and have it on all of our marketing material... read more
In the market for a gym for my whole family. Tried to get a 7 day free pass as advertised to see if this was the gym for us. You must use an app on your phone to get it. I am having smart phone issues and do not have the correct operating system to get the app. Therefore, they refused to give me a pass. "Michael" said, "Sorry, we are trying to be modern and use apps." He refused to find a different way for me to try the gym. Any company that is that rigid, rude, and unwilling to work with customers is NOT going to get m... read more
Business response:
Hello Sally, We attempted to reach out to you directly but did not hear back. I am very sorry to hear about your experience, and we appreciate the time you took to offer us feedback. Chuze Fitness encourages guests to utilize our free mobile app to streamline the week pass process, but we absolutely do have other ways of setting up the free 7-day guest pass if anyone's app is not cooperating. We would be happy to set you and your family up, please feel free to contact the club for any additional information. Thank you again... read more
BUYERS BEWARE. ALL ABOUT THE MONEY. BULLIES WELCOME. Last weekend I was harassed multiple times at the gym by a long-standing member. The member rammed his shoulder into me twice and stood in front of my locker preventing to leave the facility to further inflict his intimidation. I demanded to speak to an employee and as I was walking to the desk he continued to say "my mommy isn't here to save me" and continued to provoke me. I brought this to management immediately and took them FOUR days to respond as they were mo... read more
Business response:
Hello Justin, We once again would like to apologize for your recent negative experience with us and any perceived lack of response from our management team. We did have our managers speak with you over the phone the day of the event, as well as a follow up call and voicemail two days later. I then spoke with you over the phone and informed you that we had reviewed the surveillance within hours after the event and could not find any evidence that warranted a revocation of membership. You are absolutely correct: our mission ... read more
We signed up on line with Chuze Membership special $1 startup fee on the last day of this promo entered in our checking and credit card information. A couple days later we went to the Westminster CO location for our first work out under our new memberships. My membership was found but my boyfriend's sign up was not found. Concerned and frustrated because we both signed up at the same time for the $1 promo on the date that was required. The next day I called the store manager and asked if she would be able to honor the prom... read more
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.4 star rating with 1,477 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open tomorrow at 6:00 a.m.