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Chuze Fitness
- Gyms
- Westminster, CO
About this business
Location details
8601 Sheridan Blvd, Ste 500, Westminster, CO, 80003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
This company chose the busiest time of the year to remove many cardiovascular work out machines to fill in at a new gym they opened, very poor management decision. Should be fired.
Business response:
Hello Glenn, Thank you for taking the time to leave us a review. We apologize for the inconvenience this has caused you. While we did remove some of our cardio equipment from our gym floor to provide for a new facility, we want to assure you that our remaining cardio equipment is here to stay. If you have any further questions or concerns, please feel free to email us at info@chuzefitness.com. Kindly, Chuze Fitness
Very disappointing experience. I had to cancel after 2 weeks. The gym was very clicky. If you are interested in their circuit training, I would suggest looking for another gym. It is a very frustrating workout and I was never able to complete the circuit without people parking on machines. People are very unfriendly as well as the staff. I tried to get help from Danny the lead and also the assistant general manager Katie. Neither of them were interested in helping. I would highly recommend looking for a more helpful gym and ... read more
Business response:
Hi Kent, Thank you for contacting us again. We additionally sent you a private response to your Yelp review on our Broomfield page. We are sorry to see this type of review and have additionally shared your thoughts with our management team of the Westminster location. If you would like to speak to a manager directly about this experience, we additionally invite you to call the gym at 303-427-2062. Thank you again for contacting us and we look forward to seeing you at the club soon. Kind regards, Andrew Chuze Fitness
"Unlimited child" care is false advertising and misleading. While I understand that there needs to be capacity, why not reserve child care for your child for a certain amount of time? Instead my wife and I got our kid ready, drove to the gym, only to tell us that we have to wait 25 minutes. The clerk clearly doesn't have a 1 year old child and doesn't understand that that is a long time for them. The kids club is clearly not managed properly and neither is the gym. Better systems need to be put in place. If you are a family ... read more
Business response:
Hello Ford, We regret to learn of your frustrations. We completely empathize with you. We do have capacity restrictions in place for the safety of our team and each child in Kids Club. We apologize if this has caused any inconvenience. While we used to have a reservation system in place in the past, based on feedback, it was removed, and a first-come, first-served protocol was implemented. We do recommend calling the facility ahead of time to check current wait times. We hope this has better clarified this matter and w... read more
Wow, I brought on a friend I kept chatting them up expressing how great this place was! (With a business management degree I would assume that you would want to add members to turn a profit). Yet, STEPHANIE told me I could not bring anyone in. She reiterated she was a supervisor! Not only are you on the cusp of losing a member but also a potential member all you had to do was charge us for a daily pass that's it! Thanks supervisor, Stephanie
Business response:
Hi Dustin, Thank you for the review. We are sorry to hear of your frustrations and apologize for any lack of customer service you experienced. We have followed up with you via DM and hope to hear from you soon. Kindly, Chuze Fitness
Some of the staff are very rude. They don't treat Seniors very good. The women's showers are filthy. They are not keeping up with cleanliness. Why are Seniors charged the regular price for premium membership when they have silver sneakers? No other gym or rec center charges. You need to get your stuff together and treat Seniors better!
Business response:
Hello Kim, We apologize for your unsatisfactory experience at our facility. Our commitment is to maintain the highest standards of cleanliness and respect for all members, regardless of age. We take your feedback about the staff's behavior and the condition of the women's showers very seriously. We will address these issues immediately to ensure a better experience for everyone. If you are signed up for any of the wellness plans, it would qualify you for a free Basic membership valid at any of our Chuze locations where appli... read more
the gym is great, they need to get rid of the DEI bullshit on their corp website though. no one wants to see that shit.
Business response:
Hi James, Thank you for leaving us a review. We take pride in striving to be the friendliest, cleanest, and best gym all around. In order to achieve these high standards and personify continued excellence, this includes being an all inclusive and welcoming environment for all of whom walk through our doors whether it be members or employees alike. In turn we hope to use our platform to be a resource and stand in support of those that may not have a voice or be exposed to the same resources. We strive for diversity, equity... read more
They forgot to take my daughter's temperature several times in their kid's "daycare" at the gym. My daughter was 14 months old at the time and I ended up having to take her to the emergency room because they failed to record children's temperatures multiple times because it caused my daughter to become violently ill.
Business response:
Hi JC, We will DM you to get some additional information. We will additionally respond to your Google review as well. Kindly, Chuze Fitness Member Services
So this is the email I got from the company Cancelling your Chuze Membership I understand your frustrations. If you can send us screenshots of you being charged more than once in a month we will definitely be able to refund it or put it towards your cancellation fee. Unfortunately, on our end it isnt showing us those double charges. There isnt a way for any of us here to cancel your membership without collecting that fee prior to cancelling. Let me know how you would like to proceed. So I sent them my statements and then... read more
Business response:
Hello Michael, We are sorry to see this low rating and would love to better address your concerns. Please follow up with us at info@chuzefitness.com so that we can learn more about this matter and find a resolution. We hope to hear from you. Have a wonderful day! Kind regards, Chuze Fitness
Lots of great machines here, with a good choice from upper to lower body, with plenty of good cardio as well. Staff was nice, but the clientele not so much. Accidentally walked past a guy while he was sitting at a bench (???) and he had a tantrum, cursing me out and telling me to get out. Essentially the epitome of gym bro bullshit gatekeeping, total asshole. Seemed very a-kin to roid rage, will not be returning because of it. Ended up spending the rest of my time trying to dodge him. Maybe being slightly more selective of c... read more
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.4 star rating with 1,477 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open tomorrow at 6:00 a.m.