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500 N Sierra St, Reno, NV, 89503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
No Avía cabellos en la cama y la carpeta muy sucia El personal
Business response:
Agradecemos sus comentarios sobre las inquietudes de limpieza. Entendemos su decepción y abordaremos estos problemas de limpieza a la brevedad.
Can't beat the value for a good stay right in the thick of things Not much went wrong! Only stayed on a Monday, so most things were closed. But the casino and the area around the hotel felt generally safe. Excellent stay in a clean room arranged by excellent and attentive staff. The value for the location, service, and comfort of the room probably could not be beat in Reno.
Business response:
We are delighted to hear about your excellent stay! Thank you for recognizing our attentive staff and the great value we provide in Reno.
Pleasant The air conditioner rattled all night long and the automotive shop 5 floors down had something going on all night and it was so noisy It was really a nice room
Business response:
We appreciate your input regarding the air conditioner and noise issues. We're glad you found the room nice overall.
Exceptional The parking garage needs some love
Business response:
We are delighted to hear you found us exceptional! We appreciate your feedback about the parking garage.
Wonderful
Check in was easy . Customer service at check in was very unpleasant. We had 3 rooms for 3 days . I was treated as if it Unfriendly staff Clean
Business response:
We are sorry to hear about the unpleasant customer service experience. We appreciate you noting the easy check-in and cleanliness.
Served my purpose Very confusing getting around the casinos. Need more direction signage. Cost, Room clean and sufficient.
Business response:
Thank you for your feedback. We understand your concerns about navigation and appreciate you noting the clean room and cost value.
Good comfortable hotel, check in time was terrible Waited 5hrs in check-in queue. Burning Man is happening every year with an influx of guests during those weekends. It’s absolutely ridiculous to have only 2 people on staff for check-in when they are 10 available counters. Not blaming the reception staff which was amazing and did their best to get us all checked in as quickly as humanly possible! But knowing about Burning Man, hotel management should definitely adjust in the following years to have more people on staff for t... read more
Business response:
We appreciate your perspective regarding the check-in wait and staffing during peak events. We're glad you found the hotel comfortable and our reception team helpful.
Very Good
Circus Circus has a 3.8 star rating with 40,333 reviews.
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.