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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Very Good
Would recommend staying there again All the underage drinking in the parking garage It was a good stay
Business response:
Thank you for taking the time to share your thoughts with us, Harold. We truly appreciate your feedback and are pleased to hear that you had a good stay with us and that you would recommend staying here again. That means a lot to us. Regarding the concern you raised about underage drinking in the parking garage, we want you to know that we take this matter very seriously. Your observation has been duly noted and will be addressed appropriately by the relevant team. We are grateful that you brought this to our attention, as i... read more
We will be back next year for hot August Nights .Want the same room same view Long way to go from front desk to the north tower. We stayed in the north tower- room was clean and bed was comfortable. Access to the hot rod garage was great. The view from our room was awesome.
Business response:
Thank you for sharing your experience with us, Adam! We're so thrilled to hear that you loved the view from your room in the north tower and that the hot rod garage access was great. It's wonderful to know that your room was clean and the bed was comfortable, making your stay enjoyable. We also appreciate you noting the distance from the front desk to the north tower, and we thank you for your patience with that. We are so excited to hear that you are already planning to come back next year for Hot August Nights — we will do... read more
Great Location Vending machines were expensive Convenience. Location. Budget Friendly. Fun!
Business response:
Thank you so much for taking the time to share your feedback with us, Georgia! We truly appreciate you highlighting the convenience and great location, as well as finding your experience budget-friendly and fun! We're so glad you had an enjoyable time with us. We also hear you regarding the vending machine pricing, and we will certainly take a closer look at that to ensure it aligns with the overall budget-friendly experience our guests love. Your kind words about the location and the fun you had mean a lot to us, and we hop... read more
Budget Friendly, Fun, Convenient Vending machines were expensive Location. Convenience. Clean. Friendly. Budget friendly.
Very Good
Good The hotel ended being way more that what the price on the side due to the resort fees. I understand the taxes, but they charged you for early checking in if you requested that, then if you request to be move to the main tower that's an additional charge per day not a one time charge. My stayed was supposed be $252 and ended it been $516 make makes sense. I will stay somewhere else next time believe. Also the mirror and the wall inside the bathroom are peeling off. I don't get that if you are charging all this damn money... read more
Business response:
We sincerely apologize for falling short of your expectations during your stay. We truly hear and understand your concerns regarding the additional fees, including the resort fees, early check-in charges, and the daily charges for the tower room upgrade, which significantly impacted your overall experience and caused your stay to exceed your initial expected cost. We completely understand how frustrating it must have been to expect a stay of $252 and end up being charged $516, and we are sorry for any lack of clarity or tran... read more
Wonderful Long walk to the Casino Great room
Business response:
We are absolutely thrilled that you had such a lovely visit and enjoyed your room! It really makes our day knowing you had a great time here. Thanks a bunch for sharing your feedback about the walk to the Casino; we truly value your helpful thoughts. We are so happy you reached out, and we genuinely look forward to seeing you again for another delightful stay very soon!
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,314 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.