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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Do not stay in "Casino Tower", only Sky tower, the rooms are recently renovated and much nicer. Do not stay in the "Casino Tower", only stay in the Sky tower. I have been offered to pay for a Casino tower "upgrade" multiple times and always declined. I was randomly assigned a room in the Casino tower this time and the rooms are much worse than the Sky tower. The Casino tower rooms have not been renovated like the Sky tower rooms have. They are extremely dated, with chipped furniture and just look old and dingy. I went straig... read more
Business response:
We appreciate your input about the different towers and understand your preference for the Sky Tower accommodations. We're glad to hear that our front desk team was able to assist you promptly when you requested to move from the Casino Tower to the Sky Tower. It's wonderful that you found the Sky Tower room to be clean, comfortable, modern, and good value for money, just as you've experienced during your previous stays with us. Your feedback about the condition differences between the towers is valuable to us. We're happy yo... read more
Exceptional
Lucky to be alive! At about 4 o’clock in the morning, there was a very large fight outside our room. We tried to call the front desk numerous times we were afraid somebody was going to get stabbed or shot, including us. The property was nice and clean, it was a bit of a walk with very large suitcases to get to our room.
Business response:
We apologize for the frightening experience with the disturbance outside your room at 4 o'clock in the morning. Your safety concerns are serious, and we understand how alarming it must have been to witness a large fight and feel unable to reach our front desk when you needed assistance. We recognize that this situation made you fear for your safety, and no guest should ever have to experience such concerns during their stay. While we're glad you found the property nice and clean, we also acknowledge that the walk to your roo... read more
Exceptional The beds are smaller then then a queen bed that say are queen beds Everything
Business response:
We are delighted to hear you found your stay exceptional! We understand your concerns about the bed size and appreciate your feedback.
Estuvo bien Nada Todo
Business response:
We are honored to hear you had a good experience! Thank you for choosing Circus Circus, Maria.
Nice little stay Easy check in and check out room was clean and was nice for the night I stayed
Business response:
We are delighted to hear you enjoyed your stay! Thank you for noting our easy check-in process and clean room. It's wonderful to know that your night with us was nice and that everything met your expectations. We truly appreciate you taking the time to share your positive experience about both the convenience of our check-in and check-out procedures as well as the cleanliness of your room. Your feedback means a lot to us and helps us continue to provide quality accommodations for our guests.
Overall, good value and affordable pricing for a decent place Hotel appeared run down needed. Some updates felt like a hotel from the 1990s. Walking distance to downtown had entertainment restaurants bars connected to another hotel.
Business response:
Thank you for your feedback about our value and downtown location. We understand your concerns about updates needed and appreciate you noting our entertainment and dining options. We're glad you found our pricing affordable and recognized the good value we provide. Your observation about the hotel needing updates is noted, and we understand how the dated appearance from the 1990s may have affected your experience. We're pleased that you were able to enjoy the convenience of our downtown location with easy walking access to t... read more
Exceptional
I enjoyed the hotel stay. No microwave and the food in restaurants was to expensive. The clean room and bathtub.
Business response:
Thanks for your feedback, Sabrina. We're glad you enjoyed your stay with us and that you appreciated the clean room and bathtub. Your thoughts are important to us, and we value hearing about both the positive aspects of your experience as well as areas where we can improve. We understand your concerns about the microwave availability and the restaurant pricing, and feedback like yours helps us better understand our guests' needs and expectations during their hotel stay.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 42,027 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.