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500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant The casino looks a bit old! I was on the 18th floor so the room is big and clean.
Business response:
Thank you for your feedback, Roy. We appreciate you noting the room's cleanliness and size on the 18th floor. We're glad to hear that you found your accommodations spacious and well-maintained. Your comments about the casino's appearance have been noted, and we value this input as we continuously work to enhance our guests' experiences.
Quick Elevator in garage was broken, escalator was broken, pain in the @$$ to get anywhere. Once we got to the room wasn’t bad.
Business response:
We appreciate your input, Mat. We understand the elevator and escalator issues made access difficult. Happy your room experience improved. We value your input and will use it to improve in the future. Thank you for your honest feedback!
Pleasant Bedding was not clean
Business response:
We appreciate your input and thank you for taking the time to share your experience. We understand your concern about the bedding cleanliness and will address this immediately. We apologize for any inconvenience this may have caused during your stay.
It was ok. All the exit/entrace closures made for difficulty in getting around Entrances/exits closed off, train not working, confusing trying to get around The circus, the shows, the restaurants
Business response:
Thank you for taking the time to share your feedback. We appreciate your input about the exit closures and navigation difficulties you experienced during your visit. We understand this caused some inconvenience, and we apologize for any confusion it may have caused. We're continuously working on improving our guests' experience. On a positive note, we're glad to hear you enjoyed the circus, shows, and restaurants. These are some of our most popular attractions, and we're pleased they met your expectations. Your comments help... read more
Great value stay on the Reno strip I don't stay at Circus Circus expecting a pristine 5 star hotel. It is great for what it is and that is a very good value casino/hotel in Reno. The casino is fun, in a great location, and at a great value. Is it the fanciest? No, but that's not what you're looking for. It checks all the boxes you need.
Business response:
We are delighted to hear you found great value at Circus Circus! Thank you for appreciating our casino and location. We strive to provide an enjoyable experience for our guests while maintaining affordable rates. It's wonderful to know that we met your expectations and that you had fun at our casino. We appreciate your understanding of our positioning as a value-oriented option on the Reno strip. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future.
Exceptional
Exceptional
Exceptional We really wish we had access to a microwave so we don't have to spend money eating out. We really like the shower and the location.
Business response:
We are delighted to hear you enjoyed the shower and location! Your feedback about microwave access is valuable for improvements.
Pleasant Most everything was closed for it being a Monday. Have stayed before, decent and clean enough.
Business response:
Thank you for your feedback and for choosing to stay with us again. We appreciate you noting our cleanliness and the decent accommodations we provide. We understand that Mondays can be quieter days with limited options, and we apologize if this impacted your experience. We hope to welcome you back soon, perhaps on a busier day when more amenities are available for you to enjoy.
Circus Circus has a 3.8 star rating with 40,378 reviews.
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.