Citrine Apartments Arcadia

Sharon L. 

on Apartments

3 years ago

I'm really surprised... (Verified Renter) I'm really surprised that a community of this size isn't more closely monitored by management, and that we don't receive regular communication besides announcements of office hours/closures and food trucks. I have had to call the security vendor numerous times for after hours noise. I live on the lap pool and it's party time on the weekends during the summer with loud, drunk people and music. As well, the apartments themselves are poorly constructed and you can hear neighbors having ... read more

Jennifer H. 

on Apartments

6 years ago

Dog Park is Terrible The dog park has had grass in it a total of 1 month out of the 12 we have lived here. The property managers cannot give a straight answer on when there will be grass or why there is not grass. It seems to be a drainage issue due to poor construction, but it’s frustrating that they advertise a lush, green dog park when in reality it is nothing but sandy dirt. 

Shawn D. 

on Apartments

6 years ago

Maintainance department is... (Verified Renter) Maintainance department is good at taking care of my things after I arrived. My feedback is that apartments should be given with good inspection before the new renter comes. I have many things that were out of place as missing refrigerator cabinets, broken cabinets, missing kitchen, and bathroom drawers. Head shower old rusty and not working well. Some things I will get them and have maintenance kindly help me. I know all this will be fixed soon. 

Shawn D. 

on Apartments

6 years ago

I would recommend... (Verified Renter) I would recommend for location and amenities. I would not recommend because of overall cleanliness, noise between apartments, inconsideration between residents - we had several near miss accidents in the garage (because some people choose to use it as a raceway rather than take things slowly), poor apartment ventilation and condition of the apartment. Also the fitness amenities such as inablilty to use the lap pool during the winter months is a huge disappointment. 

Shawn D. 

on Apartments

7 years ago

My only dislike... (Verified Renter) My only dislike is dog park. Until renovations there are easy fixes, move stinky trash away from only sitting bench. Add bench under trees. More lighting. Add another dog bag/trash station by 2nd pool grass area bc you'll never be able to stop people from using grass and they might clean up more. Better pick up of animal waste by maintenance in morning clean up from inconsiderate owners who don't pick up (gotten worse lately, in rocks, behind bushes, along sidewalk, by pool, by doors, etc... read more

Shawn D. 

on Apartments

7 years ago

I can't imagine... (Verified Renter) I can't imagine having walls this thin, I can have a normal conversation with my neighbors and I hear when they turn their fans on and off. 

Shawn D. 

on Apartments

7 years ago

I feel like... (Verified Renter) I feel like the amenatities are not being kept up with for the use they are being put through. Coffee maker is broken always in club house. Garbage is gone or too full in garage. Fob entry works or doesn?t. 

Review System T. 

on Apartments

7 years ago

Too many dogs,... (Verified Renter) Too many dogs, too many lose dogs! Upstairs neighbor is extremely loud. All I hear is stomping and back and forth of the sliding door. Must have OCD. 

Anonymous 

on Apartments

9 years ago

Poor Management The initial team that was here was great! However it's been horrible since the new "manager" in quotations since I'm not sure what she manages. Poor communication and a lack of attention to detail. I agree with the previous reviewer, when you complain about something she acts like you're wasting her time. Her team is very friendly and helpful, but she doesn't understand how to manage an apartment. Citrine is supposed to be a luxury apartment and part of that is providing exceptional customer service, if that'... read more