City View Post Acute

Carol S. 

on Yelp

2 years ago

Awful! I cried when I saw this place that I had to stay at. Absolute filth abounds.I was disgusted to see my bed did not have clean linens . The bathroom was like a dirty storage sp. poop (lots) on toilet seat , along with much soil. bathtub filled with various items, ie: old commodes and other equipment, pillows, and much more. ledge above sink filled with used plastic cups, old vases old toothbrushes and more. The food is near inedible. Last nights dinner was three mounds of different colored mushy stuff. Old, dried food c... read more

Liz B. 

on Yelp

2 years ago

If you have a loved one going to this place, be extra vigilant! A friend was sent to this facility to be monitored and recover from a multiple fracture on dominant hand.is oxygen dependent, Fall Risk, diabetic, sleep apnea requires a c pap etc. This facility is NOT review patient's Care Plan or basic information!! The aid/nurse took the patient OFF his oxygen, put him a wheel and went down the hall to get his weight. How long can you hold your breath? When family member called to inquire when patient was not connected to... read more

Robert O. 

on Yelp

3 years ago

This place is so horrendous. I wish I could give it zero stars. I am filing a formal complaint with the City of San Francisco...feces in the bathroom all four days I was there... never saw anyone in a cleaning capacity at all... PT and OT sporadic at best and seems disinterested. I stopped eating the deplorable food after awhile as I just couldn't stomach it. When a fellow patient had to bring me my breakfast tray that was it. Whoever is in charge should sneak out the back door and change his/her name and leave the countr... read more

Susie D. 

on Yelp

3 years ago

What a disappointment! The rooms, bathrooms, showers and hallways are not sanitary. COVID-19 is not over! Nurses pick and choose what policies and routines to follow. Nothing is consistent. If you have a shortage of nurses, don't take on anymore patients! People are here to heal. They don't need anymore stress. Medications are not given on time and not attended to in a timely manner. A patient shouldn't ask for their meds, to have their sheets changed or have their family members do half your job for you. Insurance companies... read more

Sunset G. 

on Yelp

4 years ago

Staff is extremely lazy. They do not distribute medications correctly and timely, for example they do not give you your medication that is needed to be taken before meals instead they give you all your medications one time and by one time I mean like 19 pills at once! Bathrooms are dirty, I honestly don't know how they pass health department inspections. You ask for bathroom assistance and have to wait forever until someone finally comes to help you. Patients here need TLC to recover and if you can not offer that then quit a... read more

Bella K. 

on Yelp

4 years ago

This place deserves NO STARS. Nitemare disaster with limited NR and they are so unprofessional as unskilled it's a disaster. Poor older people that don't have family support to come daily. The food is below standards and looks like dog food. The facility is filthy dirty and so under-kept. If you need some done you we'll wait all day and keep asking and asking. Staff is full of shit. Rooms are gross if you can please send somewhere else. This facility is before average needs to be closed down. Will attach photos of now gross ... read more

Shirley B. 

on Yelp

5 years ago

Good thing they don't have a negative number to give. The absolute WORSE place in the world that you could possibly send a loved one. Hell, I wouldn't even send my enemy there. The only pleasant thing at this place is Jackie, the receptionist. That is it. My brother was at this hell hole for 12 years and died in their lack of care. Two months after he got there, the therapist called me and said that he has reached a plateau in physical therapy and wouldn't be given it any more. It was a waste of their time! But wait,... read more

Velazquez Y. 

on Yelp

6 years ago

Moved here after 9 days at St. Francis, which by the way is a "Club Med," in comparison. The meals appeared to have a wholesale cost of $2.00 or less. and were derived from can, box or freezer. I was fortunate to have a couple of nurses and CNAs who were great and made the best of a bad situation.The masks had to have been a drag-even without the inspection(s) I have to include some gratitude to the PT's M & N, who helped me get back on my feet. Thanks. 

A C. 

on Yelp

6 years ago

My father was at Tunnell rehab for a month because he lost his mobility and was unable to walk. Long story short he had physical therapy everyday for about an hr a day with no progress unfortunately. He was in pain the majority of his stay due to his condition. He would occasionally tell me that when he requested assistance sometimes the staff wouldn't come until a few hours later. Didn't happen often but it did occur. At times we also had to ask for medication when it was due because it wasn't given. Overall the staff was ... read more