Clairmont at Hillandale Apartments

4.3

Real Estate
Durham, NC

About this business

Real Estate Apartments

Location details

2901 Bertland Ave, Durham, NC, 27705, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.3291 reviews

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Adolfina W.

4 years ago

The apartments are well laid out. The Maintanance group are the best ever-but the floors are paper thin, so any noise from upstairs neighbors are very destructive . When upstairs neighbors are noisy all night and reported to the management, the response is "can't do anything about it" I would not recommend this complex to anyone!

Business response:

Hi Adolfina, thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed the layout of your home and received great service from the maintenance team! Unfortunately, sometimes when you are living in an apartment it's difficult to determine what is acceptable noise, and we're sorry to hear you were not completely satisfied with your experience here. We know it can be difficult when neighbors are loud. Your comments have been shared with the management team.

Jiminy Joe B.

5 years ago

It looks super sketchy when you have like 15 rave reviews all by the same person. If you're going to spam fake reviews to pump up your ratings, at least keep more than on fake account.

Business response:

Hi Jimmy, we apologize for any confusion. We request feedback from residents after maintenance requests are completed, and this resident has shared a few reviews in relation to those items. We appreciate your feedback and will see if anything can be done about this.